Laura Ruiz Rodriguez
Union City,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
5
5
years of professional experience
Work History
Certificated Medical Assistant
Sanitas Medical Center NJ
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Created and implemented organizational policies and procedures.
Medical Assistant
Family Acupuncture Clinic
07.2023 - 10.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in a clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
Certificated Medical Assistant/
Convenient Medical Center
03.2022 - 06.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within local area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Dr.Resident Physician of Anesthesiology
Hospital Faustino Perez
06.2019 - 12.2021
- Evaluated patient histories, complaints, and current symptoms.
- Diagnosed and treated patients suffering from chronic conditions.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
- Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
- Engaged with other professionals to impart knowledge and discuss best treatment courses.
- Participated in patient education sessions among targeted populations with prevalent health risk factors.
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Participated as monitoring physician in clinical trials of medications and treatments.
- Presented at regional conferences on various medical topics, contributing to advancement of knowledge within field.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Educated patients and families on health conditions to raise awareness.
- Prescribed medications and therapies to improve patients' health and well-being.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Monitored patients' conditions and progress to reevaluate treatment.
- Administered specialized treatment for multiple patients daily.
Education
Registered Medical Assistant-RMA -
Healthcare Professional Registry of United States
Washington, DC07.2023
Registered Phlebotomy Technician- RPT -
Healthcare Professionals Registry Of United States
Washington, DC07.2023
Registered Electrocardiograph Technicians-EKG -
Healthcare Professionals Registry Of Unites States
Washington, DC07.2023
BLS Provider CPR And AED -
American Heart Association
Miami, FL07.2023
M.D. -
University of Medical Sciences
Matanzas, Cuba07.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- CPR
- Compassionate
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Medical Records Management
- Patient Care Coordination
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Fluent in Spanish and English
- OB/GYN procedures
- Knowledge of EKG rhythm interpretation
- Medical billing and coding
- Diagnostic Procedures
- Family Education
- Medical Billing
- Hospice Care
- Wound care specialist
- Respiratory therapy functions
- Diagnostic Procedures
- Valid FL driver's license
- Medical Office Management
- Emergency Response Preparedness
- Healthcare Software Proficiency
- Indirect Patient Care
- Companionship and emotional support
- Laboratory maintenance
- Medical Equipment Operation
- Family Education
- Diagnostic Testing Assistance
- Lab Equipment Operation
- Lab equipment calibration
- Antigen testing
- Hospice Care
- Customer Relationship Management (CRM)
- Wound care specialist
- pH testing
- Electrocardiographic rhythm recognition
- Dementia and Alzheimer's knowledge
- Needs assessments
- Respiratory therapy functions
- Traction equipment
- Emergency Room Procedures
- Venipuncture
- Order of draw
- Specimen handling
- Butterfly needle technique
- Blood collection techniques
- Capillary puncture
- Quality Control
- Syringe method
- Skin puncture
- Phlebotomy Technician (PT)
- CPR/AED
- Diagnostic Procedures
- Valid FL driver's license
- Medical Office Management
- Emergency Response Preparedness
- Healthcare Software Proficiency
- Indirect Patient Care
- Companionship and emotional support
- Laboratory maintenance
- Medical Equipment Operation
- Family Education
- Diagnostic Testing Assistance
- Lab Equipment Operation
- Lab equipment calibration
- Antigen testing
- Hospice Care
- Customer Relationship Management (CRM)
- Wound care specialist
- pH testing
- Electrocardiographic rhythm recognition
- Dementia and Alzheimer's knowledge
- Needs assessments
- Respiratory therapy functions
- Traction equipment
- Emergency Room Procedures
Roles And Responsibilities
- Assist with checking in patients, doing triage work.
- Participating in performance improvement, doctors quality, and doctors research activities; utilizing same in clinical practice
- Took vital signs, drawn blood, and obtained specimen.
- Assist other physician during examination, treatment and procedures.
- Provided supervision of non-RN personnel and acting as a resource for ancillary staff on assigned unit
- Provided safe and therapeutic care using the values inherent in our hospital culture.
- Work closely with nursing’s to keep patients and their family members updated on test results or treatment recommendations.
- Coordinating and delivering patient care
- Suture minor wounds
- Skilled in wound care
- Managed IVs and administered medication when needed.
- Experience as a phlebotomist.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Certificated Medical Assistant
Sanitas Medical Center NJ
11.2023 - Current
Medical Assistant
Family Acupuncture Clinic
07.2023 - 10.2023
Certificated Medical Assistant/
Convenient Medical Center
03.2022 - 06.2023
Dr.Resident Physician of Anesthesiology
Hospital Faustino Perez
06.2019 - 12.2021
Registered Medical Assistant-RMA -
Healthcare Professional Registry of United States
Registered Phlebotomy Technician- RPT -
Healthcare Professionals Registry Of United States
Registered Electrocardiograph Technicians-EKG -
Healthcare Professionals Registry Of Unites States
BLS Provider CPR And AED -
American Heart Association
M.D. -
University of Medical Sciences
Similar Profiles
Cindy TrevinoCindy Trevino
Referral Coordinator at Sanitas Medical Center / Innovista Medical CenterReferral Coordinator at Sanitas Medical Center / Innovista Medical Center
Erneys LopezErneys Lopez
Registered Medical Assistant at Sanitas Medical CenterRegistered Medical Assistant at Sanitas Medical Center
Eunice CheryEunice Chery
Medical Assistant at Sanitas Medical CenterMedical Assistant at Sanitas Medical Center