Open To Work
Laura Rusk
Lancaster,CA
Work Preference
Summary
Dynamic sales professional with over 15 years of experience in fostering customer relationships and driving sales success. Expertise in adapting to diverse customer needs, ensuring a comfortable and confident purchasing experience. Proven ability to navigate high-pressure environments while maintaining composure and effectively managing emotional situations. Committed to delivering exceptional service and contributing to overall team success. Developed effective communication and negotiation skills in fast-paced sales environment. Seeking to transition into new field where these transferrable skills will make significant impact.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Quinn Caterpillar
10.2024 - Current
- Equipment rentals
- Creating invoices
- Signing new clients
- Renting equipment
- Traveling through my territory looking for need construction sites starting up.
Sales Representatives
Valley Auto Center
06.2022 - 12.2023
- Selling car is the main goal.
- We are a guaranteed credit approval dealership so we work with people with all types of credit scores all types of income and job time everything so we can give all the people in our community a second chance to purchase a vehicle and raise their credit.
- I also am familiar with CRM’s
- Maintain sales pipeline and consistently work towards converting leads into successful sales.
- Pursue a high volume of top project and transactional opportunities while offering solutions and value-added products.
- Build and maintain strong, long-lasting customer relationships through regular communication, site visits, and exceptional customer service.
- Understand customer needs, provide product recommendations, and address inquiries or concerns promptly.
- Utilize SalesForce CRM system to track performance and manage customers collaboratively.
- Always active and up-to-date with industry trends, market conditions, and competitor activities within the territory.
Sales Manager & Consultant
Right Time Home Services
05.2021 - 08.2021
- I was an in home Hvac comfort advisor.
- I have to take care of sales for Heating and Air Conditioning and complete store.
- I would look at client’s current system and give replacement options.
- We used an established sales process, there sales book to show our companies benefits and Guarantees.
- Knowing our products features and benefits was a big part in successful sales along with great customer service.
Sales Manager & Consultant
Empire Today LLC
09.2020 - 04.2021
- I was an in-home sales consultant.
- I would go run preset appointments given to me by the company.
- I would give an in-home sales presentation, measuring the flooring areas a customer was looking to transform, show the product samples.
- At time of purchase handle all paperwork and set up financing threw the companies programs.
- Keeping in touch with clients after installation and any referrals the customer provides.
Territory Sales Manager & Event Consultant
The G.O.A.T Marketing
09.2020 - 11.2020
- I am a traveling car salesman and event setup consultant.
- I market the big’s auto sales events dealerships has.
- Sell car during the event and help with everything needed.
- I also am familiar with CRM’s data consultants working with incoming call leads any kind of lead that comes in Internet phone app I can do it all and love it.
- Develop and execute a strategic sales plan to achieve and exceed sales targets for Containers, Ground Level Offices, Singlewide Modular Structures, Complex Modular Structures in markets and value-added products.
- Maximum time will be spent on outbound prospecting, maximum time on inbound inquiry conversion, and the balance on account development and in-person prospecting or customer visits.
- Identify and prioritize potential customers, industries, and market segments to pursue for business development.
- Maintain sales pipeline and consistently work towards converting leads into successful sales.
- Pursue a high volume of top project and transactional opportunities while offering solutions and value-added products.
- Build and maintain strong, long-lasting customer relationships through regular communication, site visits, and exceptional customer service.
- Understand customer needs, provide product recommendations, and address inquiries or concerns promptly.
- Collaborate with customers to create tailored solutions that meet their specific container and modular structure requirements.
- Utilize SalesForce CRM system to track performance and manage customers collaboratively.
- Always active and up-to-date with industry trends, market conditions, and competitor activities within the territory.
- Experiences with outbound prospecting.
- Conduct market research and analysis to identify potential opportunities for growth and differentiation.
- Provide feedback to the management team on market insights and customer feedback.
- Employ a consultative selling approach where appropriate to maximize pricing and monthly lease rates.
- Prepare accurate and competitive price quotes for potential customers.
- Negotiate terms and conditions of sales agreements to ensure mutually beneficial outcomes.
- Collaborate with internal teams to ensure seamless order processing and delivery.
- Maintain detailed records of sales activities, customer interactions, and sales forecasts using CRM software.
- Generate regular reports on sales performance, market trends, and competitor activity for management review.
- Meet daily/weekly expectations on leading indicators to meet trifecta goals.
- Collaborate with cross-functional teams, including operations, logistics, and customer support, to ensure customer satisfaction and successful project execution.
- Provide guidance and support to colleagues when needed to achieve common sales objectives.
Office Administrator
Smith farms
05.2008 - 07.2019
- I have been working for the family farm since I was 13 and started filling office documents before that.
- I handle all employee 1-9s, L&I claims.
- Assist in payroll.
- I speak Spanish and work as the translator.
- Not fluent but will be.
In Home Care Taker
ALTC
03.2016 - 08.2018
- In home care taker for a patient.
- My job included, all cooking cleaning and shopping for client.
- Set up and drive to any and all doctor appointments.
- Helped with mobility. And reminded when to take meds. And vier all wellbeing.
Education
High School Diploma - undefined
Lathrop High School
Fairbanks, AK12.2005
Skills
- Account Management
- Home health
- Recruiting
- Inventory Management
- Managed and trained field teams
- B2B sales
- CRM
- Working with people with disabilities
- Team Management
- HVAC
- Customer Service
- Good Communication
- Relationship Management
- Data Entry
- Contract Negotiation
- Negotiation
- Retail Sales
- Customer Management
- Hospice experience
- Insurance Sales
- Wound care
- Management
- Calling
- Upselling
- Customer Relationship
- Sales
- Professional presentations and proposals
- Microsoft Office
- Google Suite
- Interview and onboard new hires
- Outbound Sales
- D2D Sales
- Customer Support
- Flexibility
- Cold Calling
- Marketing
- Salesforce
- Sales Management
- Business Development
- Time management
- Team Builder
- Problem solving
- Leadership
- Positive Attitude
Certification
- Automotive sales license
- Driver's License
Languages
Bilingual
Spanish - Intermediate
Additional Information
I have my CA salesperson license. And had my in home sales license as well
Timeline
Territory Sales Representative
Quinn Caterpillar
10.2024 - Current
Sales Representatives
Valley Auto Center
06.2022 - 12.2023
Sales Manager & Consultant
Right Time Home Services
05.2021 - 08.2021
Sales Manager & Consultant
Empire Today LLC
09.2020 - 04.2021
Territory Sales Manager & Event Consultant
The G.O.A.T Marketing
09.2020 - 11.2020
In Home Care Taker
ALTC
03.2016 - 08.2018
Office Administrator
Smith farms
05.2008 - 07.2019
High School Diploma - undefined
Lathrop High School