Laura Russo

Frugal Fannies

Westwood, MA

05.2023 - Current

Greeted customers upon entering store, provided customer service, and answered questions about products.
Demonstrated knowledge of current trends in footwear fashion industry to help inform customers' decisions when selecting products.
Collaborated with colleagues to provide a high level of customer service throughout the shopping experience.
Provided excellent customer service by responding promptly to inquiries and resolving customer issues quickly.
Assisted customers in finding appropriate shoes to meet their needs and preferences.
Maintained cleanliness of store floor by tidying up shelves and displays.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Provided advice to customers regarding shoe care and maintenance techniques.
Ticketed, arranged and displayed merchandise to promote sales.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Maintained knowledge of sales and promotions, return policies and security practices.
Described merchandise and explained use, operation and care.
Cleaned shelves, counters and tables to maintain organized store.
Recommended, selected and located merchandise based on customer desires.
Greeted customers to determine wants or needs.
Organized store by returning merchandise to proper areas and restocked displays.