Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Laura Saffar

Arlington Heights,IL

Overview

20
20
years of professional experience
1
1
Certification

Work History

Preforeclosure Coordinator II

Dovenmuhle
11.2021 - 08.2024
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Kept high average of performance evaluations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

General Manager

Dunkin' Donuts
04.2019 - 08.2021
  • General manager in charge of hiring, training, and daily operations
  • I conducted yearly inventory
  • Inventory ordering
  • Staff training
  • Scheduling and payroll
  • Monitored financial activities such as Cash drawers and store safe
  • Provided guidance to staff members on new procedures and policies
  • Fielded telephone calls and complaints from clients
  • Ensured adequate staffing and recruitment to meet the needs of the business
  • Responsible for achieving sales and profit goals
  • Coordinated maintenance of the facility

General Manager

Potbelly Sandwich Shop
08.2017 - 02.2019
  • My duties involve daily store operations, Payroll submissions, interviewing and training new associates
  • I have been successful in inspiring and developing staff members
  • Inventory control measures
  • I make adjustments to sales and budget projections and formulate schedules accordingly
  • Provided guidance to staff members on new procedures and policies
  • Fielded telephone calls and complaints from clients
  • Ensured adequate staffing and recruitment to meet the needs of the business
  • Responsible for achieving sales and profit goals

General manager

Potbelly Sandwich Shop
07.2017 - 08.2017
  • Assistant store manager, currently in General manager training program

General Operations Manager

Subway
08.2007 - 02.2017
  • General operations manager
  • Duties included day to day operations
  • Hiring, training, daily, weekly and yearly paperwork
  • Sales analysis and forward looking promotion ideas
  • I also was a training manager for four other locations when needed
  • Food sanitation state license current
  • Staff training on all food safety issues
  • Inventory levels consistently reviewed and kept at reasonable levels and product orders to avoid any outages
  • I consistently brought in sales increases year after year
  • Proper staff choices, proper training, and record employee retention helped me achieve record sales dollar goals

Executive Assistant to the Vice President of Loans

Gateway state bank
01.2005 - 08.2006
  • Job duties included running credit checks
  • Opening new accounts
  • Compiling weekly board meeting reports
  • Default loan contacting for members

Education

Diploma - College prep

Savanna High School
Savanna, IL
06.1990

Skills

  • Retail Management
  • Customer Service
  • Sales
  • Inventory
  • Management
  • Training
  • Scheduling
  • Team Building
  • Operations
  • Retail Sales
  • Payroll
  • Inventory Management
  • Profit & Loss
  • Store Management Experience
  • Assistant Manager Experience
  • Food Safety
  • Merchandising
  • Event Planning
  • Operations Management
  • Restaurant Experience
  • Personal Assistant Experience
  • Forecasting
  • Process Improvement
  • Sales Management
  • Recruiting

Certification

Illinois State Food Sanitation License, 01/01/19, 01/01/24, State of Illinois Department of Public Health

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Preforeclosure Coordinator II

Dovenmuhle
11.2021 - 08.2024

General Manager

Dunkin' Donuts
04.2019 - 08.2021

General Manager

Potbelly Sandwich Shop
08.2017 - 02.2019

General manager

Potbelly Sandwich Shop
07.2017 - 08.2017

General Operations Manager

Subway
08.2007 - 02.2017

Executive Assistant to the Vice President of Loans

Gateway state bank
01.2005 - 08.2006

Diploma - College prep

Savanna High School

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Laura Saffar