Laura Saffar
Arlington Heights,IL
Overview
20
20
years of professional experience
1
1
Certification
Work History
Preforeclosure Coordinator II
Dovenmuhle
Lake Zurich, IL
11.2021 - 08.2024
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Kept high average of performance evaluations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
General Manager
Dunkin' Donuts
Mount Prospect, IL, US
04.2019 - 08.2021
- General manager in charge of hiring, training, and daily operations
- I conducted yearly inventory
- Inventory ordering
- Staff training
- Scheduling and payroll
- Monitored financial activities such as Cash drawers and store safe
- Provided guidance to staff members on new procedures and policies
- Fielded telephone calls and complaints from clients
- Ensured adequate staffing and recruitment to meet the needs of the business
- Responsible for achieving sales and profit goals
- Coordinated maintenance of the facility
General Manager
Potbelly Sandwich Shop
Mount Prospect, IL, US
08.2017 - 02.2019
- My duties involve daily store operations, Payroll submissions, interviewing and training new associates
- I have been successful in inspiring and developing staff members
- Inventory control measures
- I make adjustments to sales and budget projections and formulate schedules accordingly
- Provided guidance to staff members on new procedures and policies
- Fielded telephone calls and complaints from clients
- Ensured adequate staffing and recruitment to meet the needs of the business
- Responsible for achieving sales and profit goals
General manager
Potbelly Sandwich Shop
Mount Prospect, IL, US
07.2017 - 08.2017
- Assistant store manager, currently in General manager training program
General Operations Manager
Subway
Savanna, IL, US
08.2007 - 02.2017
- General operations manager
- Duties included day to day operations
- Hiring, training, daily, weekly and yearly paperwork
- Sales analysis and forward looking promotion ideas
- I also was a training manager for four other locations when needed
- Food sanitation state license current
- Staff training on all food safety issues
- Inventory levels consistently reviewed and kept at reasonable levels and product orders to avoid any outages
- I consistently brought in sales increases year after year
- Proper staff choices, proper training, and record employee retention helped me achieve record sales dollar goals
Executive Assistant to the Vice President of Loans
Gateway state bank
Clinton, IA, US
01.2005 - 08.2006
- Job duties included running credit checks
- Opening new accounts
- Compiling weekly board meeting reports
- Default loan contacting for members
Education
Diploma - College prep
Savanna High School
Savanna, IL06.1990
Skills
- Retail Management
- Customer Service
- Sales
- Inventory
- Management
- Training
- Scheduling
- Team Building
- Operations
- Retail Sales
- Payroll
- Inventory Management
- Profit & Loss
- Store Management Experience
- Assistant Manager Experience
- Food Safety
- Merchandising
- Event Planning
- Operations Management
- Restaurant Experience
- Personal Assistant Experience
- Forecasting
- Process Improvement
- Sales Management
- Recruiting
Certification
Illinois State Food Sanitation License, 01/01/19, 01/01/24, State of Illinois Department of Public Health
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Preforeclosure Coordinator II
Dovenmuhle
11.2021 - 08.2024
General Manager
Dunkin' Donuts
04.2019 - 08.2021
General Manager
Potbelly Sandwich Shop
08.2017 - 02.2019
General manager
Potbelly Sandwich Shop
07.2017 - 08.2017
General Operations Manager
Subway
08.2007 - 02.2017
Executive Assistant to the Vice President of Loans
Gateway state bank
01.2005 - 08.2006
Diploma - College prep
Savanna High School