Laura Salazar
Helotes,TX
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Grade Reporting Secretary
Northside Independent Sch District
San Antonio, TX
07.2022 - Current
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Created detailed reports summarizing critical data points such as budgets or performance metrics for easy review by upper management.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Offered technical support and troubleshot issues to enhance office productivity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Volunteered to help with special projects of varying degrees of complexity.
Executive Assistant
USAA Federal Savings Bank
San Antonio, Texas
07.1994 - 06.2022
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Created expense reports, budgets and filing systems for management team.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Trained junior office staff in correct procedures and reporting requirements.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
Loan Processor
City Employees Federal Credit Union
San Antonoi, Texas
03.1988 - 07.1994
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Set up and completed loan submission packages.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Maintained long-term relationships with customers to provide best-in-class customer service.
- Checked packages for appropriate documentation.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Looked over and approved various types of loans.
Education
High School Diploma -
Highlands High School
San Antonio, TXHuman Resources
Western Continental University
OnlineSkills
- Intuit QuickBooks
- Records Management Databases
- Visitor Greeting
- Microsoft Project
- Meeting Agenda Preparation
- Microsoft Excel
- Microsoft Outlook
- Executive Schedule Management
- Inquiry Response
- Calendar and Scheduling Software
- Travel Arrangement Coordination
- Document Filing and Retrieval
- Microsoft Office
- Microsoft Visio
Timeline
Grade Reporting Secretary
Northside Independent Sch District
07.2022 - Current
Executive Assistant
USAA Federal Savings Bank
07.1994 - 06.2022
Loan Processor
City Employees Federal Credit Union
03.1988 - 07.1994
High School Diploma -
Highlands High School
Human Resources
Western Continental University