Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Aspiring to be better and do better. I love law because every case is different and requires you to think fast and adapt.
Hi, I’m
Laura Sanders
Darlington,SC
Summary
Overview
9
years of professional experience
Work History
Sav-WayDarlington, SC
Night Shift Cashier
11.2023 - Current
Job overview
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally, according to company policy.
- Assisted customers over the phone regarding store operations, product information, and order placement. Kept records of purchases, maintained an orderly appearance of the checkout area, and restocked supplies as needed.
- Greeted customers and answered their questions about the store's products and services.
- Conducted price checks for special orders or discounts as customers requested.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Processed returns and exchanges of merchandise by store policies.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits, or changes due to customers.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately and processed cash, checks, credit cards, gift cards, or automatic debit payments.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Delivered customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for the rewards program.
- Processed sales transactions to prevent long customer wait times.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register areas organized.
- Counted money in cash drawers at the beginning of shifts to ensure correct amounts.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance in finding store items.
- Greeted customers promptly and responded to questions.
- Scanned items and checked pricing on the cash register for accuracy.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Checked personal identifications during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
Citi Trends DistributionDarlington, SC
Team Leader
12.2015 - 03.2019
Job overview
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to ensure alignment of goals across teams.
- Developed strategies for problem-solving and conflict resolution among team members.
- Created training materials and conducted group training on new processes or procedures.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to assess individual team member progress.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Implemented strategic plans to enhance team performance and productivity.
- Motivated team members through recognition programs and performance-based incentives.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Managed conflict resolution within the team to maintain a positive work environment.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Facilitated team meetings to discuss targets and strategies, and address any issues.
- Maintained daily inventory to facilitate successful material distribution.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Completed daily quality assurance duties to provide feedback for improvements.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Maintained positive working relationships with fellow staff and management.
- Evaluated the needs of departments and delegated tasks to optimize overall production..
Education
Post UniversityWaterbury, CT
Bachelor of Science from Legal Studies
University Overview
Skills
- Customer Assistance
- Returns processing
- Drawer balancing
- ID Verification
- Cash Register Operation
- Product Recommendations
- Payment Collection
- Cash Handling
- Customer Service
- Payment Processing
- Merchandise Restocking
- Liquor regulations and compliance
- Customer service excellence
- Conflict Resolution
- Money Handling
- Records Maintenance
- Cash Management
- Report Preparation
- Payment posting
- Currency counting
- Time management skills
- Cleaning and sanitizing
- Liquor Law Compliance
- Daily Reporting
- Written and verbal communication
- Staff Training
- Issue Resolution
- Customer Relations
- Organizational abilities
- Loyalty Program Promotion
- Cash Drawer Balancing
- Loss Prevention
- Guest inquiries
- Complex Problem-Solving
- Credit and cash transactions
Affiliations
Affiliations
- I work as a cashier from 10 Pm to 6 am
- Take care of my home and kids
- In school
- Fighting for my husband
- Help my mom
- Babysit a 3 year old during the day
Languages
American Sign Language
Elementary
Accomplishments
Accomplishments
- My first job as a lead was Citi Trend DC, it was offered about 2 months after I started.
- My current manger recognizes my dedication, dependability, honestly, hard work, my ability to adapt and think fast, My ability to pay attention to my surrounding, and my ability to handle anything that comes my way as I work alone on 3rd shift.
Timeline
Night Shift Cashier
Sav-Way
11.2023 - Current
Team Leader
Citi Trends Distribution
12.2015 - 03.2019
Post University
Bachelor of Science from Legal Studies
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