Versatile and experienced Free Standing Emergency Room Laboratory Manager, pursuing a challenging role within a reputable healthcare organization to leverage expertise in enhancing patient outcomes, ensuring quality and regulatory compliance, and fostering team collaboration.
Overview
17
17
years of professional experience
Work History
LABORATORY MANAGER
METHODIST ER | ALAMO HEIGHTS
08.2023 - Current
Oversaw daily operations of full-service laboratory, until transitioning to MCL model efficiently.
Transitioned third emergency department to MCL Nurse Testing Model in three months.
Maintain rigorous regulatory compliance with COLA, CLIA, CAP, and Joint Commission standards.
Achieved zero or minimal findings during laboratory accreditation inspections throughout career.
Ensure compliance with safety and quality regulations across all laboratory sites.
Train clinical staff on quality assurance processes and equipment troubleshooting for improved accuracy.
Implement new point-of-care testing protocols, enhancing operational efficiency.
Analyze and report laboratory results, facilitating effective communication with healthcare providers.
POINT OF CARE COORDINATOR
METHODIST HOSPITAL | METROPOLITAN
12.2014 - 08.2023
Managed point of care testing program for laboratory and clinical personnel.
Established first Moderate Complexity Lab in San Antonio Division, streamlining workflows.
Maintained compliance with CLIA, CAP, and Joint Commission regulations.
Partnered with clinical teams to guarantee timely and precise test results.
Conducted training on quality control and assurance procedures for clinical staff.
Created and implemented point of care testing protocols to improve efficiency.
Oversaw maintenance of laboratory equipment and adherence to quality control standards.
Maintained accurate records documenting all aspects related to the operation and management of a point-of care program.
SEROLOGY SUPERVISOR
METHODIST HOSPITAL | METROPOLITAN
08.2011 - 12.2014
Managed serology department focused on infectious disease, immunology, and immunofluorescence testing.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Oversaw training of lab staff to ensure adherence to protocols and safety procedures.
Ordered and maintained supplies while performing quality control checks and instrument maintenance.
Executed troubleshooting processes and interpreted results for esoteric test send outs.
CLINICAL LABORATORY SCIENTIST II-GENERALIST
METHODIST HOSPITAL | METROPOLITAN
03.2008 - 08.2011
Performed daily operations in the Blood Bank, Serology, Hematology, Chemistry, Coagulation, and Urinalysis.
Maintained and operated complex laboratory equipment according to manufacturer's instructions.
Ensured quality control and performed maintenance on laboratory instruments.
Troubleshot instrument issues to minimize downtime and maintain efficiency.
Communicated critical lab results promptly to providers and clinicians for informed decision-making.
Education
CERTIFICATE - MEDICAL LABORATORY SCIENTIST
BOARD OF REGISTRY, ASCP
08.2009
CERTIFICATE - MEDICAL LABORATORY TECHNICIAN
BOARD OF REGISTRY, ASCP
09.1999
ASSOCIATE OF APPLIED SCIENCE - MEDICAL LABORATORY TECHNOLOGY
LAREDO COMMUNITY COLLEGE
05.1999
BACHELOR OF ARTS - PRE-MED/SCIENCE
OUR LADY OF THE LAKE UNIVERSITY
05.1997
ASSOCIATE IN SCIENCE -
PALO ALTO COLLEGE
05.1993
Skills
Attention to detail
Leadership development
Regulatory compliance
Staff training
Clinical collaboration
Adaptability
Facilities oversight
Laboratory safety
Effective communication
Process improvement
References
AVAILABLE UPON REQUEST
Timeline
LABORATORY MANAGER
METHODIST ER | ALAMO HEIGHTS
08.2023 - Current
POINT OF CARE COORDINATOR
METHODIST HOSPITAL | METROPOLITAN
12.2014 - 08.2023
SEROLOGY SUPERVISOR
METHODIST HOSPITAL | METROPOLITAN
08.2011 - 12.2014
CLINICAL LABORATORY SCIENTIST II-GENERALIST
METHODIST HOSPITAL | METROPOLITAN
03.2008 - 08.2011
CERTIFICATE - MEDICAL LABORATORY SCIENTIST
BOARD OF REGISTRY, ASCP
CERTIFICATE - MEDICAL LABORATORY TECHNICIAN
BOARD OF REGISTRY, ASCP
ASSOCIATE OF APPLIED SCIENCE - MEDICAL LABORATORY TECHNOLOGY