Creating Recipes with accurate nutritional data
Hi, I’m
Laura Schmidt
Bookkeeper/Administrator
Dubuque,IA
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Summary
Detail-oriented Bookkeeper with financial reporting and regulatory compliance expertise. Impressive accounting and communications skills leading to desirable outcomes. Managed bookkeeping services for roughly 900 privatized Military Housing residents and consistently adhered to complex standards. Exceptional bookkeeping, reporting and communications skills enabled impressive results. Excelled in bookkeeping services delivery and always striving to improve efficiency.
Overview
22
years of professional experience
4
Certifications
Work History
The Parks At Monterey BaySeaside , CA
Bookkeeper
07.2019 - 05.2023
Job overview
- Bookkeeper for roughly 900 homes servicing Department of Defense employees, Retired Military, Federal and First Responders, At Risk Veterans, and Civilians.
- Processed all incoming rent payments in accordance with the SOP rent collection policy.
- Processed delinquency reports from RealPage to Excel.
- Added all late fees to delinquent accounts in accordance with SOP rent collection policy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Issued delinquency notices for all outstanding rents in accordance with the SOP rent collection policy. Notices were created using WORD/EXCEL Mail Merge.
- Created and served all 3 day or 15 day to pay or quite notices in compliance with California State Laws. (15 day notices were COVID-19 related)
- Explained the Eviction process to residents without giving legal advice, while giving the residents all legal options available to them within California State Laws.
- Attended court hearings for evictions. Working closely with our legal team, court mediator and residents to establish court stipulations during the Eviction process.
- Reviewed all court stipulations for accuracy prior to the Community Manager signing the legally binding court orders.
- Performed all file audits for move-ins, move-outs, lease renewals, and roommate addendums. This ensured legal liability of the unit was accurately defined to the appropriate parties.
- Stayed up to date with the ever changing COVID-19 Eviction Moratorium while tracking all COVID-19 relates outstanding rents, fees, etc. This included regular active correspondence via email and phone with our residents that were suffering financial hardships during the pandemic.
- Established positive relationships with the residents during an unprecedented financial time in World History.
- Verified all lease renewal notices for billing accuracy prior to the notices being sent to the residents. If adjustments needed to be made the lease renewal notice was noted and given back to the Community Manager for proper adjustment.
- Added all scheduled billing in accordance with move-ins & renewal notices. This included ensuring the accuracy of incentive discounts based on employment status.
- Added all move-out charges associated with unit damages and cleaning in accordance with the charges assigned by the Residential Specialist that processed the move-out.
- Closed all Final Account Statements within the 21 days allotted by California State Law.
- Tracked all bad debt (outstanding move-out balances) for 90 days post move-out.
- Created all files to send to collections if move-out balances were not paid within 90 days post move-out.
- Effective email composition skills. Emails regularly took place between fellow employees, Management staff, residents, our legal team, Emergency Rental Assistance Program (ERAP), and other agencies such as Veterans Transition Center (VTC) and Nations Finest.
- Exceptional phone etiquette and correspondence.
- Stayed up to date on all policies and procedures.
- Attended all required company meetings assigned to me.
- Worked closely with my supervisor (Community Director) on all necessary aspects of bookkeeping.
- All annual reviews either met or exceeded expectations.
- Received Employee of the Month in 2019.
- Received positive Interactive customer evaluation comments and 5 Star Google reviews. ICE comments submitted are first reviewed by The Garrison Commander prior to being sent to the Community Director.
Caroline's Pantry 501c3 Non-ProfitPrunedale, CA
CFO
06.2017 - 12.2019
Job overview
- Oversaw deployment of strategic financial plans to accomplish accounting, compliance, and food distribution targets.
- Conducted detailed analysis of company financial information and oversaw preparation of related reports.
- Oversaw budgets and accounts payable and receivable.
- Prepared accurate financial statements at end of quarter to summarize monetary donations and distributions.
- Assessed company resources to keep 501c3 funded and nurture relationships with donors and key partners.
- Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
- Initiated back-and-forth communication to negotiate and approve contracts and agreements with donors.
- Assisted and directed volunteers on food sorting and distribution policies and procedures.
DD's Discount StoreSalinas, CA
Cashier & Markdowns
11.2018 - 09.2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Effectively and efficiently provided excellent customer service skills in a retail environment
- Maintain a clean and safe work area
- Capably followed detailed markdown reports and efficiently used markdown equipment in order to meet time sensitive markdown tasks.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Slakey BrothersSalinas/Sand City/Santa Cruz, CA
Administrative Assistant/Inventory Control Specialist
04.2006 - 04.2012
Job overview
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail.
- Established effective relationships with clients and partners to develop and ensure quality control standards.
- Worked closely with local managers & corporate officers to ensure accuracy in all aspects of my position and duties.
- Responsible for general bookkeeping including A/P, A/R, & daily order reconciliations.
- Audited all purchase order receipts. Any discrepancies were directed to the warehouse manager for an inventory count audit. Once completed by the warehouse manager my role was to correct inventory in our database and/or reach out to the vendor for inventory correction or billing correction.
- Oversaw inventory control management. Claim entry and Processing.
- Administrative records management
- Input all yearly inventory data in accordance with counted inventory.
- Scheduled client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Liaised between clients and vendors and maintained effective lines of communication.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Bank Of AmericaSalinas , CA
Merchant Teller
02.2004 - 04.2006
Job overview
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Responsible for establishing profitable and longstanding client relationships with local and corporate businesses.
- Involved in product sales and financial management of multimillion-dollar accounts.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Responsible for processing client account transactions, deposits and withdrawals.
- Maintained impeccable record keeping of account transactions and money movement.
- Overseeing entry of mandatory government reporting of large cash deposits under federal law. Audited as necessary.
- Performed daily cash balancing, reconciliation and self-audit to provide accurate data regarding cash flow.
- Assisted with training of new tellers on policies and procedures.
- Provided support to management in daily vault audits.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Monitored and reported suspicious activity in line with bank security policies.
- Counted, verified and handled bank deposits and armored car transactions.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Cross-sold credit cards, loans and other bank products.
Administrative Coordinator Salinas, CA
Marshalls
02.2001 - 06.2003
Job overview
- Demonstrated a high level of initiative while tackling difficult tasks and being open to learning new skills to broaden my growing skill set.
- Worked flexible hours across night and weekend shifts.
- Gained strong leadership skills by managing all front end employees at both the registers and customer service desk.
- Provided professional services and support to front end employees as their direct supervisor.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent verbal communication skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Responsible for providing excellent customer service in a retail environment.
- Register operation including updating and downloading new software.
- Arranged for merchandise returns, layaway creation and audits
- Financial management including balancing daily sales, cash till reconciliation, created bank deposit and vault audits.
- Inventory management including supply stock, audit control, loss prevention, and receiving stock.
- Merchandised, including organization, displays and presentations.
- Shift manager accountable for opening and closing procedures.
Education
Mount Toro High SchoolSalinas
High School Diploma
06.1998 - 06.1998
Alliance Career Training SchoolSalinas
Microsoft Specialist Certifications from Microsoft Office Suite
10.2018 - 03.2019
Skills
Cost accounting
Accounts payable specialist
MS Office expert
Financial statements expertise
Account Reconciliation
Customer Response
Bookkeeping
Cultural Awareness
Organization and Time Management
Superior attention to detail
Exceptional organization
Data Entry
Office administration
Legal administrative support
Purchase orders organization
Invoice Processing
Administrative support
Multi-line phone proficiency
Customer and client relations
Time management
Certification
Microsoft Word
Interests
Community Building & Outreach
Food Reclamation & Distribution to Feed Those in Need
Financial Literacy
Reading Books on Self Improvement
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bookkeeper
The Parks At Monterey Bay
07.2019 - 05.2023
QuickBooks
04-2019
Microsoft Word
03-2019
Microsoft Excel
03-2019
Microsoft Power Point
03-2019
Cashier & Markdowns
DD's Discount Store
11.2018 - 09.2019
Alliance Career Training School
Microsoft Specialist Certifications from Microsoft Office Suite
10.2018 - 03.2019
CFO
Caroline's Pantry 501c3 Non-Profit
06.2017 - 12.2019
Administrative Assistant/Inventory Control Specialist
Slakey Brothers
04.2006 - 04.2012
Merchant Teller
Bank Of America
02.2004 - 04.2006
Marshalls
Administrative Coordinator
02.2001 - 06.2003
Mount Toro High School
High School Diploma
06.1998 - 06.1998