Laura Schmidt
Fargo,ND
Summary
Experienced multi-unit manager with a demonstrated history of driving top results. Skilled in recruitment, selection, onboarding and continuous development of large teams in multiple locations. Master's Degree in Business Administration with a focus on the Human Resources field. Proven success in leadership recruitment and development as well as leading a team to drive change and process improvement.
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Baker Nursery Garden & Gift
08.2022 - Current
- Lead and execute all hiring and recruiting for the company
- Hiring leaders, retail staff, production team and landscape workers
- Onboarding, leadership training, and payroll set/processing for the company
- Benefits administration and updating based on needs of the business
- Successfully rolled out Simple IRA plan as well as new PTO Policies for Full and Part-time employees increasing total compensation to be more competitive in the market
- Execute and lead Human Resources Internship program in the Spring to help support seasonal hiring
- Oversee accounting with focus on Accounts Payable and Accounts Receivable utilizing Quickbooks and NCR POS and Sales tracking software
- Analyze year over year sales trends to create sales forecast to estimate % of labor to align with payroll budget
- Grow leadership through Individual Development Plans and working through our EAP program to offer trainings related to development needs
- Handle any Worker's Compensation claims and address safety needs creating action plans to roll out to the company
- Lead employee recognition program, listening to feedback from team on new ways to bring enjoyment to the work place
- Support community volunteer team to reach out for opportunities and attend/encourage attendance from total team to participate in planned events
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Talent Acquisition Manager
E.W. Wylie
11.2021 - 08.2022
- Partner with hiring managers on open positions
- Create job descriptions and compensation rates for positions based on the industry
- Make decisions based on budget where to post positions to attract top talent
- Partner with employment agencies for high level candidates
- Review agreements and present to President for review
- Full cycle recruiting
- Recruit, screen candidates, set up interviews with hiring managers, complete background checks, set up drug screens and coordinate day one in the business
- Attend local job fairs and retain relationships with local college campus career centers
- Use social media to promote company and make connections
- Assist new hires in entering information in HRIS system, give facility tour and introduction to the team
- Review work rules as well as key policies and procedures
General Manager
Ulta
01.2021 - 11.2021
- Operating $12 million dollar store location that offers retail as well as in store services
- Within first 4 months, hired 5 full time leaders, 5 full time boutique associates and 40 part time associates
- Created standards for the team around operations and store culture to rebuild opportunity areas that were leading to high turnover
- While driving change, had a huge focus on recognition to continue to drive top sales results from the team
District Manager
Dollar General
10.2020 - 01.2021
- Accountable for leading teams in 20 store locations in Southern ND and Northern SD
- Recruiting leadership teams in small population areas
- Responsible for analyzing sales, shrink and merchandising reporting
- Use reporting to teach and train team on improvements needs to drive business metrics in their store locations
- Managing labor budget and delegating hours to stores based on needs to ensure stores are customer ready every day
- Excellent communication skills with Store Managers to ensure they have clear expectations as well as touch bases to align and support them in their stores
- Drive consistent 100% satisfaction scores in District for store Customer 1st program
Store Manager
American Eagle
01.2013 - 10.2020
- Responsible for managing 6 team leaders and 50 associates with annual sales revenue to $3.9 million
- Led team to increase year over year sales growth by 13% seven years in position
- Selected from Store Managers in district on several occasions to oversee District of store and several District Manager positions during transitions
- In charge of recruitment process, onboarding and training teams to make sure store in properly staffed (average 60 plus hires per year)
- Utilized Nest applicant tracking system, Kronos for applicant management, scheduled interviews and tracked applicants through interview process
- Selected by company to head recruitment for new store managers in a number of locations throughout the country, completing their onboarding and continued training to ensure success
- Won company's Gold Council award 2 years for being top 10% of stores based on scorecard results (comp sales, store conversion, shrink inventory results, loss prevention audit and payroll)
Education
Master's of Business Administration - Human Resources Concentration
University of Mary
Fargo, NDBachelor of Retail Administration - Business Administration Minor
North Dakota State University
Fargo, NDSkills
- Communication
- Leadership
- Employee Relations
- Performance Management
- Workforce Planning
- Onboarding
- Benefits Administration
- Compliance
- HR policies and procedures
- Training and mentoring
Certification
HRCI Professional Human Resources Certification, 04/01/24, 01/01/28
Timeline
Human Resources Manager
Baker Nursery Garden & Gift
08.2022 - Current
Talent Acquisition Manager
E.W. Wylie
11.2021 - 08.2022
General Manager
Ulta
01.2021 - 11.2021
District Manager
Dollar General
10.2020 - 01.2021
Store Manager
American Eagle
01.2013 - 10.2020
Bachelor of Retail Administration - Business Administration Minor
North Dakota State University
HRCI Professional Human Resources Certification, 04/01/24, 01/01/28
Master's of Business Administration - Human Resources Concentration
University of Mary
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