Laura Schulze
Marysville,WA
Summary
I have a lot of experience in customer service. All ranging from tasks such as thinking fast on the spot, problem solving for customers, making sure that the needs of the customer are met while maintaining company integrity, safety, and mindset on the job. If perhaps don't know the proper way or how then I would do is to find the nearest manager to teach how to perform task at hand. If there is any down time between customers and such then I seek additional tasks to do while still enables to be available to help if customers do come in, whether it's swiping the floor, straightening labels, dusting, or just reading the job manual (if there is a manual). Authorized to work in the US for any employer
Overview
18
18
years of professional experience
Work History
Express Associate
Express Employment Professionals
12.2022 - Current
- Light Industrial work at various clients through this temp agency.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
Farmers Market Cashier, Site Manager
Mead Orchards LLI
05.2005 - 08.2020
- Every Saturday - arrive to the farm help load and pack an 18 ft truck.
- Unload the truck and set up tents, tables and a large selection local fruits, veggies, berries, canned goods, and local honey. In charge of display and restocking the product.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Caregiver/Personal Assistant
Beth Mead
01.2017 - 02.2017
- Stepped in and helped out a friend while they went on vacation, this was a temporary position
- I cared for a 84-year-old lady
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping
- Used discretion when handling confidential information.
- Facilitated transportation to and from appointments.
Farm Hand/Laborer
St. John's Creamery
Lake Stevens, WA
05.2015 - 11.2015
- Lived on location at the Goat Farm and helped take care of a large selection of animals. Goats, dogs, cats, chickens and ducks.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Promoted animal safety and health by providing proper nutrition, housing and medical care.
- Operated equipment while observing standard safety procedures.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- The biggest thing that I learned and developed while living and working on that farm was: Work Ethic.
Student Work Study Program
Columbia-Greene Community College
Hudson, NY
09.2014 - 05.2015
- Was responsible for taking room attendance, made sure that students signed in to use the computer labs
- Cleaned the 9 computer rooms and study areas that the Academic Support Center was responsible for
- Refilled the printers
- Helped and assisted the night staff.
Education
A.S.S - Art
Columbia-Greene Community College
GED - undefined
Deploma
Germantown High School
Skills
- Can drive automatic tractor (Less than 1 year)
- Cleaning
- Meal preparation
- Experience with children
- Team Cooperation
- Prep and prime vehicle windshields, as well as polyurethane surrounding perimeter of placement of said windshield (Less than 1 year)
- Adaptable and Flexible
- ASL - Beginner
- English - Expert
- Brand Awareness
- Customer Experience
- Goal-Driven
Timeline
Express Associate
Express Employment Professionals
12.2022 - Current
Caregiver/Personal Assistant
Beth Mead
01.2017 - 02.2017
Farm Hand/Laborer
St. John's Creamery
05.2015 - 11.2015
Student Work Study Program
Columbia-Greene Community College
09.2014 - 05.2015
Farmers Market Cashier, Site Manager
Mead Orchards LLI
05.2005 - 08.2020
A.S.S - Art
Columbia-Greene Community College
GED - undefined
Deploma
Germantown High School
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