Laura Schumann
Lake Elsinore,California
Summary
Capable Office Technician offering 15 years of excellence in Customer service office support. History of analyzing administrative effectiveness and developing improved procedures. Proficient in operation of standard office equipment and [Type] software.
Overview
20
20
years of professional experience
Work History
Office Technician
County Of Orange
Anaheim
06.2006 - 07.2021
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted 100's of incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Entered data using Microsoft office, following procedures to keep information private.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Responded to inquiries from callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to company employees by copying, faxing and filing documents
- Kept reception area clean and neat to give visitors positive first impression
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Food Service Manager
Placentia Yorba Linda Unified School District
Placentia, CA
09.2000 - 05.2005
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw training of more than 10 team members
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
Education
Associate of Arts - Liberal Studies
Fullerton College
Fullerton, CA1992
Associate of Arts - Medical Billing Office Management
Newbridge College
Tustin, CA12.2005
Skills
- Outgoing Mail Preparation
- Prioritization and Time Management
- Switchboard Operation
- Reliable and Punctual
- Data Entry
- Records Management Software
- Data Entry and 10-Key
- Microsoft Office
- Information Processing
- Government Forms
Timeline
Office Technician
County Of Orange
06.2006 - 07.2021
Food Service Manager
Placentia Yorba Linda Unified School District
09.2000 - 05.2005
Associate of Arts - Liberal Studies
Fullerton College
Associate of Arts - Medical Billing Office Management
Newbridge College
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