Laura Scrivner

Profile and Skills A dynamic, results-oriented professional offering focused leadership to drive sales and profitability. I implement quality with any response through diversity in my work environment. Consistently achieve performance goals through enthusiasm, tenacity and initiative, which complements knowledge and expertise in: Team Building, Customer Service / Guest Relations. Excellent Communication Continuous Performance Improvement. Excellent at Managing Money. Knowledgeable with POS Knowledge in Microsoft Word and Excel, Power point Ability to resolve problems quickly to assure happy guest. Always willing to assist co-workers, supervisors and clients in a cooperative manner.

Qualifications Seven + years’ experience working in the Customer Service field. Strong ability to multitask under Pressure. Responsible, efficient, flexible, polite, Dependable, punctual and take pride in work Ability to work in a versatile of environments smoothly Ability to elicit confidence and build rapport Meticulous worker; attentive to quality, detail and talented in problem solving

Administrative Assistant Certificate

Food handlers certificate