LAURA SHANAFELT
Franklin
Summary
Licensed Wisconsin Pharmacist with 12+ years of experience in outpatient and retail pharmacy practice, with a strong focus on medication safety, patient counseling, and clinical review of drug therapy. Experienced in identifying potential interactions and contraindications, conducting comprehensive medication reviews, administering immunizations and non-vaccine injections, and helping patients overcome insurance and access barriers. Brings a collaborative, patient-centered approach to care, along with proven success improving workflow, supporting compliance, and training pharmacy team members.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Staff Pharmacist | Retail Pharmacy Supervisor
Lakeview Pharmacy
Racine, WI
01.2022 - Current
- Supervise medication dispensing to ensure accuracy and compliance with pharmacy regulations.
- Mentor student pharmacists and pharmacy technicians in best practices and patient care standards.
- Developed and launched a non-vaccine injection program aimed at improving treatment accessibility.
- Conduct comprehensive medication reviews to identify potential drug interactions or contraindications.
- Provide patient education on proper medication usage, side effects, and adherence strategies.
- Effectively resolve insurance rejections and other billing issues.
- Implement process improvements that enhanced workflow efficiency and reduced medication errors.
Pharmacy Manager
Walgreens Pharmacy
09.2015 - 01.2022
- Promote patient adherence by educating patient on their medications as well as encouraging the use of various tools or services which help patient remember to take medications
- Provide feedback and coaching of staff pharmacists in order to ensure the highest level of patient care
- Hire and train technicians to become proficient in quality patient care as well as work with them individually to help them achieve PTCB certification and internal promotions
- Responsible for inventory procedures including maintaining accurate daily counts of medications as well as overseeing yearly controlled substance inventory
- Responsible for technician scheduling and achieving budget goals for entire pharmacy department
- Appropriately address prescription errors ensuring patient receives accurate replacement as well as providing needed documentation and follow up coaching with individuals involved
- Work with district leaders to identify areas of opportunity and develop action plans to achieve progress
Staff Pharmacist
Walgreens Pharmacy
05.2014 - 09.2015
- Consistently provide high-level quality patient care through medication education, reviewing profile for allergies or drug interactions, or special patient requests
Pharmacy Intern
Walgreens Pharmacy
02.2013 - 05.2014
Education
PharmD -
Butler University
Indianapolis, IN05-2014
Skills
- Medication Dispensing
- Comprehensive Medication Reviews
- Drug Interaction & Contraindication Screening
- Patient Counseling
- Immunization & Non-Vaccine Injection Administration
- Medication Safety & Regulatory Compliance
- Continuity of Care Support
- Workflow Improvement
- Pharmacy Technician & Student Mentoring
- WPQC Certified
- WI Medicaid Provider
Certification
- WI Pharmacist License: 17565-40
- APhA Pharmacy-Based Immunization Delivery- completed May 2014
- Non-Vaccine Injection Training- completed September 2023
- American Red Cross Basic Life Support- completed February 2025
Timeline
Staff Pharmacist | Retail Pharmacy Supervisor
Lakeview Pharmacy
01.2022 - Current
Pharmacy Manager
Walgreens Pharmacy
09.2015 - 01.2022
Staff Pharmacist
Walgreens Pharmacy
05.2014 - 09.2015
Pharmacy Intern
Walgreens Pharmacy
02.2013 - 05.2014
PharmD -
Butler University
Professional Leadership
Fall 2025 - present: Serve on the Community Pharmacy Advisory Committee for the Pharmacy Society of Wisconsin, contributing to discussions on community pharmacy practice and professional issues to help advance the profession of pharmacy.