Laura Shelton

Professional Organizer/Designer / Self Employed Services
Managed/organized and staged homes prior to clients' arrivals.
Kept detailed track of household and maintenance inventory
and schedules.
Utilized personal and professional networks to identify, acquire
and manage new clients.
Displayed absolute discretion at handling confidential
information.
Provided multifaceted services to career professionals by
running errands, managing mail, scheduling appointments and
arranging transportation.
Organized and attended

• Inside sales and design for flooring, kitchens, and bathrooms
• Manage 100 plus accounts and time
• Customer service, provided estimates.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Developed, marketed and sold full range of products and support services.
• Completed orders and organized product deliveries to meet customer timetables.

• Managed and operated business which included Videography, Photography, Editing, Sales, Bookkeeping, Customer Service and Event Planning
• Planned pre-production, production and post-production of all jobs
• Prepared proposals and negotiated contracts with clients and suppliers
• Designed brochures, ads and websites
• Delivered speeches, wrote articles and presented information at meetings and conventions to promote services, exchange ideas and accomplish objectives
• Organized promotional campaigns.
• Managed day-to-day business operations.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
• Aligned branding initiatives and sales strategies with client goals.
• Maintained up-to-date administrative records to monitor operational conditions.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Founded and managed business, growing revenue from $40k to $100k in first year.

• Managed sales territory that included Delaware, Pennsylvania, Maryland and New Jersey
• Responsibilities included all phases of sales and customer service e.g
• Identify prospective customers, provide estimates and contracts.
• Managed $300k book of business with ophthalmology clients
• Established new accounts through cold calling and personal visits to potential customers
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
• Managed territory budget to support development of regional and territory leads
• Identified prospective customers by using business directories and following leads from existing clients
• Performed required travel for training and scheduled events
• Prospected continuously for new potential customers and maintained robust conversion rate
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
• Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices
• Built strong client rapport to establish diversified network of connections
• Contacted new and existing customers to discuss ways to meet needs through specific products and services
• Demonstrated consistent track record of overachieving sales quotas

• Responsibilities included front desk, determining staffing requirements, interview, hire and train new employees; Managing staff, preparing work schedules and assigning specific duties; Planning and directing sales promotions; Event coordinator for special celebrities and clients; Reviewing financial statements, sales and activity reports, preparing reports for measurement of productivity and goal achievement.