Laura Shepeard
Springfield,TN
Summary
•Detail-oriented individual with exceptional communication and project management skills. •Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
•Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
•Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.
• Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
•Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving.
•Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
•Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Cashier
Walmart
04.2025 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Instacart Shopper
Instacart
10.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Resident Assistant
Brookdale Senior Living Facility
12.2022 - 12.2023
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Embroidery Associate
Hermitage Embroidery Works
07.2021 - 05.2022
- Optimized machine settings to achieve precise embroidery results on various materials and textures.
- Continuously improved personal expertise in embroidery techniques by attending workshops and industry events related to the field.
- Developed strong relationships with clients through clear communication and attention to detail in fulfilling their orders.
- Assisted team members with troubleshooting machine problems to minimize downtime and maintain productivity.
Sales Associate
Dollar General Store
10.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Machine Operator/ Team Lead
Martinrea Fabco
08.2016 - 07.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Grocery Stocker
Walmart
07.2014 - 07.2016
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Getting My Diploma!
Graduation Alliance
OnlineWhites Creek High School
Nashville, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Problem resolution
- Verbal communication
Timeline
Cashier
Walmart
04.2025 - Current
Resident Assistant
Brookdale Senior Living Facility
12.2022 - 12.2023
Embroidery Associate
Hermitage Embroidery Works
07.2021 - 05.2022
Instacart Shopper
Instacart
10.2019 - Current
Sales Associate
Dollar General Store
10.2019 - 12.2019
Machine Operator/ Team Lead
Martinrea Fabco
08.2016 - 07.2019
Grocery Stocker
Walmart
07.2014 - 07.2016
Getting My Diploma!
Graduation Alliance
Whites Creek High School
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