Laura Showalter

Finance:

• Implemented an accounts receivable process that significantly improved DSO and write offs.
• Executed vendor setup and payment, administration of bank accounts and account reconciliations.
• Optimized cash flow with diligent monitoring of accounts receivable and payable.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
• Managed multimillion-dollar budgets, ensuring accurate allocation across departments.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Processed bi-weekly payroll

Administrative/Office:

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Handled planning and logistics for quarterly team meetings and annual off-site retreat.
• Coordinated internal and external meetings
• Trained, developed and managed a team to aid in supporting operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Collaborated with cross-functional teams for strategic business planning and growth initiatives.

• Provided excellent customer service during the entire sales process utilizing both written and verbal communication.
• Effectively listened to the client in order to provide an estimate that was personalized to their needs and wants.
• Accurately measured the scope of work to build the estimate and presented estimates on the spot.
• Consistently met or exceeded sales targets through diligent follow-up activities.
• Enhanced customer satisfaction by providing personalized attention and addressing concerns promptly.
• Increased residential sales by developing strong relationships with clients and understanding their needs.