Laura Siebert
Summary
Versatile and dynamic professional with a proven track record in educational and corporate settings. Looking to pivot into a corporate setting where I can apply both my administrative, customer relations, and education background.
Overview
29
29
years of professional experience
Work History
Substitute Teacher, K-12
Orange and Irvine Unified School Districts
05.2023 - Current
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Utilized variety of instructional strategies to meet individual student needs.
Substitute Teacher, K-12
ACCESS, Orange County Department of Education
03.2023 - Current
- Teaching in classrooms for incarcerated youth including juvenile hall, probation, day schools, and foster youth
- Create and drive inspiration to drive success in the classroom
Volunteer Scouts BSA
Volunteer
09.2007 - 05.2024
- Organized memorable annual camps to foster camaraderie, teamwork, and personal growth among participants.
- Strengthened community involvement by encouraging scouts to participate in volunteer opportunities and service projects.
- Improved scouting skills by conducting comprehensive training sessions and outdoor activities.
- Developed strong leadership qualities in scouts through mentoring, coaching, and hands-on experience.
- Coordination and management of medical forms
- Camp Logistics Coordinator
- Mother of two Eagle Scouts
Special Education Instructional Aide
McPherson Magnet, Orange Unified School District
03.2016 - 06.2023
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Documented behaviors, implemented interventions, and treatment results.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Collaborated with teachers to help with classroom and workload management.
Account Manager
CARTUS, Cendant Mobility
11.1998 - 10.2003
- Provided single point of contact coordination for all aspects of executive/VIP relocation with impeccable client and custer satisfaction.
- Management of global teams and suppliers in alignment with client contracts and policies
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
-
International Assignment Consultant
Global Interact, Mexico City
11.1995 - 10.1996
- Destination service provider for expatriates on assignment in Mexico City and surrounding areas.
Education
Bachelor of Arts - Economics
University of California, Santa Barbara
Santa Barbara, CA01-1991
Skills
- Strong Verbal Communication
- Content Production
- Effective Team Management
- Account Relationship Development
- Service Excellence
- Workforce Coordination
- Customer relationship management
- Skilled in Google Workspace Tools
- QuickBooks Proficiency
Accomplishments
In additional to my professional background, I have worked and traveled internationally. My passion for the outdoors includes completing the Patagonia 10 day trek, Inca trail to Machu Picchu, Mount Whitney, and numerous peaks in the Eastern Sierras including White Mountain and Half Dome. I have worked in Mexico and in the Bahamas as a Scuba Instructor with international teams.
Timeline
Substitute Teacher, K-12
Orange and Irvine Unified School Districts
05.2023 - Current
Substitute Teacher, K-12
ACCESS, Orange County Department of Education
03.2023 - Current
Special Education Instructional Aide
McPherson Magnet, Orange Unified School District
03.2016 - 06.2023
Volunteer Scouts BSA
Volunteer
09.2007 - 05.2024
Account Manager
CARTUS, Cendant Mobility
11.1998 - 10.2003
International Assignment Consultant
Global Interact, Mexico City
11.1995 - 10.1996
Bachelor of Arts - Economics
University of California, Santa Barbara
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