Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Laura Slapikas

Pittsburgh,PA

Summary

Dynamic Authorization Specialist and Certified Medical Assistant with proven success at UPMC, skilled in navigating online authorization processes including approval and denial, phone triage, and direct patient care. Demonstrates strong communication and willingness to learn. Proficient in medical terminology, IDC-10, ICD-9 coding and EPIC, ensuring compliance with HIPAA while managing multiple priorities in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Authorization Specialist

UPMC
09.2022 - Current
  • Collaborate with physicians to obtain necessary clinical information for prior authorization submissions.
  • Maintain thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
  • Act as a liaison between patients and insurance companies.
  • Analyze medical records and other documents to determine approval of requests for authorization.
  • Evaluate clinical criteria for approval or denial of services requiring pre-authorization.
  • Coding of the diagnosis, procedure, and services

CMA

UPMC
09.2015 - Current
  • Serve as a team lead since 2022 and point of contact for information, training new hires and team building.
  • Fax prescriptions and communicate with pharmacies.
  • Triage phone calls and consult with physicians to accurately provide medical advice.
  • Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Perform phlebotomy and lab testing.
  • Obtain and document patient medical history, vital signs and current complaints at intake through electronic health records.
  • Provide care and advice to a wide variety of individuals, including behavioral health.


Home Health Care Aide

Home Helpers
09.2014 - 11.2015
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Supported patients' daily living activities.

Education

Fox Chapel Area High School
Pittsburgh, PA
06-2012

Skills

  • Team leadership experience
  • Prior authorization process
  • Medical terminology
  • Medical appeals handling
  • ICD-10 code knowledge
  • Claims management
  • Phone Triage
  • Knowledgeable in EPIC
  • Multitasking
  • Excellent communication
  • HIPAA compliance

Certification

  • Authorization Specialist, UPMC - 2022-present
  • Certified Medical Assistant, UPMC - 2015-present

References

References available upon request.

Timeline

Authorization Specialist

UPMC
09.2022 - Current

CMA

UPMC
09.2015 - Current

Home Health Care Aide

Home Helpers
09.2014 - 11.2015

Fox Chapel Area High School

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