Laura Smith
Cove
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Benefits Administrator
Summit County
03.2018 - Current
- Collaborate with HR team to develop comprehensive benefits packages that attracts top talent.
- Ensure compliance with all applicable laws and regulations related to employee benefits programs.
- Assist employees in understanding their benefit options, enabling them to make informed decisions.
- Conduct new hire orientations, effectively communicating the details of available benefit plans.
- Manage annual open enrollment process, ensuring a smooth transition for employees updating their benefit selections.
- Reconcile monthly billing statements from insurance carriers, maintaining accurate financial records for the organization.
- Coordinate with third-party administrators to ensure seamless implementation of benefit plans and services.
- Resolve complex benefit issues by collaborating with internal teams and external partners as needed.
- Monitor employee eligibility for various benefits programs, accurately updating records as needed.
- Provide exceptional customer service when assisting employees with questions or concerns about their benefits plan coverage.
- Negotiate contracts with vendors to secure competitive rates for insurance policies and other benefits-related services.
- Facilitate informative workshops on various aspects of employee benefits, increasing overall understanding among staff members.
Lead Bank Teller
Pinnacle Bank
08.2013 - 02.2017
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced client relationships with personalized service and tailored banking solutions.
- Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.
- Led team of tellers to exceed sales goals through cross-selling products and services.
- Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
- Implemented security measures to protect bank assets, reducing instances of fraud and theft.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Provided exceptional customer service, consistently receiving positive feedback from clients and supervisors alike.
- Conducted regular audits of teller cash drawers, ensuring proper handling procedures were followed at all times.
- Answered inquiries regarding checking and savings accounts and other related products.
- Replenished ATM funds in empty canisters prior to validation process.
Materials Purchasing Agent/Job Tracker
Foster Construction
02.2007 - 02.2009
- Optimized inventory control with regular audits, reducing excess stock and minimizing storage costs.
- Negotiated favorable contract terms, securing cost savings for the company while maintaining quality standards.
- Reduced lead times through careful monitoring of order statuses, proactively addressing delays or bottlenecks in the process.
- Sourced vendors, built relationships, and negotiated prices.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Collaborated with internal departments to identify and manage demand for material and services.
- Worked with project foreman on a regular basis to invoice jobs based on progress.
Buyer Specialist
Sportsman's Warehouse
02.2000 - 11.2006
- Negotiated with suppliers for favorable pricing, resulting in reduced costs and improved profit margins.
- Developed strong relationships with vendors to ensure timely delivery of products and services.
- Analyzed market trends and monitored inventory levels to make informed buying decisions.
- Collaborated with internal departments to identify product needs and specifications for optimal sourcing strategies.
- Achieved cost savings through bulk purchasing discounts, consolidating orders across multiple departments where possible.
- Participated in trade shows to identify new potential suppliers for various product categories.
- Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
- Maintained appropriate inventory levels based on management direction and customer demand.
- Traveled with the set crew to set and merchandise new stores.
Education
No Degree - General Studies
Utah State University
Logan, UTAssociate of Arts - Interpersonal Communications
BYU Idaho (Ricks College)
Rexburg, ID05.1996
Skills
- Organization and Time Management
- Critical Thinking
- Decision-Making
- MS Office
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Self-Motivated
Timeline
Benefits Administrator
Summit County
03.2018 - Current
Lead Bank Teller
Pinnacle Bank
08.2013 - 02.2017
Materials Purchasing Agent/Job Tracker
Foster Construction
02.2007 - 02.2009
Buyer Specialist
Sportsman's Warehouse
02.2000 - 11.2006
No Degree - General Studies
Utah State University
Associate of Arts - Interpersonal Communications
BYU Idaho (Ricks College)
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