Laura Southern
Mount Dora,FL
Summary
Physical Therapist/Clinic Director with over 35 years of experience working with medical personnel and patient care. Exceptional skill in out patient orthopedics, creates productive workflows and inspires quality patient care. Emphasizes building relationships and strong recruitment methods.
Overview
35
35
years of professional experience
Work History
Clinic Director
Lake Centre For Rehabilitation
08.1989 - Current
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Managed budgets and resources to ensure financial stability while maintaining high-quality services.
- Promoted a supportive work environment by fostering teamwork and open communication among staff members.
- Streamlined clinic operations for increased efficiency through staff training and process improvements.
- Ensured optimal use of clinical space by managing schedules efficiently.
- Enhanced patient care with the development of comprehensive treatment plans tailored to individual needs.
- Established strong partnerships with referring physicians in order to streamline referrals between practices leading to enhanced coordination of care.
- Developed marketing strategies to increase visibility and patient base.
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Mentored new physical therapists, fostering a supportive learning environment and sharing clinical expertise.
- Used ERMs to chart patients' progress and update departmental records.
Education
Bachelor of Science - Physical Therapy
University of Florida
Gainesville, FL08.1989
Skills
- Patient Care Coordination
- Operations Management
- Program implementation
- Clinical management
- Scheduling appointments
- Employee Training
- Administrative Leadership
- Patient Flow
- Marketing
- Critical Thinking
- Patient Safety
- Patient Care Assessment
- Patient Education
- Certified in CPR/AED
- Training and mentoring
- Patient education and counseling
- Employee Supervision
- Quality Control
- Schedule Management
- Employee Performance Evaluations
- Employee Work Scheduling
- Performance Metrics
personal physical fitness, home decorating, yard and pool time with family
I enjoy independent work outs in gym with cardio and weight training, decorating my home and yard and just enjoying time with my family pool side preference.
Timeline
Clinic Director
Lake Centre For Rehabilitation
08.1989 - Current
Bachelor of Science - Physical Therapy
University of Florida
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