Microsoft Office Suite, Adobe Experience Manager, Wrike, Siteimprove, Conductor, Adobe Target, WalkMe, Ziflow, Workday, ServiceNow
Dynamic leader with a proven track record at Health Care Services Corporation, specializing in strategic planning, change management and team collaboration. Spearheading the development of an omni-channel content management system, resulting in enhanced content personalization, and improved SEO performance. Successfully led the upgrade to an advanced web platform and the redesign of company websites. Expert in aligning business strategy with cross-functional team leadership to drive organizational success.
Company Overview: Largest customer-owned health insurer in the U.S., including Blue Cross and Blue Shield plans, Dearborn Group, Prime Therapeutics, Luminare Health, Innovista, Medecision, Availity and Collective Health.
Director, Digital Publishing Group (2025-Present)
Director, Content Strategy and Optimization (2022-2024)
Sr. Manager, Content Strategy and Optimization (2019-2022)
Sr. Manager, Marketing Communications (2016-2019)
Microsoft Office Suite, Adobe Experience Manager, Wrike, Siteimprove, Conductor, Adobe Target, WalkMe, Ziflow, Workday, ServiceNow