Laura Standley

• Conducted regular communication with facility departments to secure supply procurement.
• Acquired Forklift Operator Certification on 01/01/2024.
• Handled operations and logistics management.
• Duties included responsibility for the overall directing, planning, developing, implementing, evaluating and the controlling of the mailroom, reproduction, and warehouse operations for the entire VA Pacific Islands Health Care System (VAPHICS)
• Outlying clinics managed across various islands.
• Resolved complex issues in mailroom, reproduction, and warehouse operations.
• Oversees delivery and shipment of packages by subordinate employees and leaders.
• Collected, analyzed, and evaluated data to ensure alignment with VHA goals, policies, and requirements.
• Acts as a bridge between facility, staff, and community.
• Collaborated with healthcare teams, Service Chiefs, and management to ensure seamless operations and quality service.
• Entered information efficiently to uphold data quality in the designated system.
• Entered data accurately and promptly into appropriate database.
• Knowledgeable in interpreting VA Handbooks, Directives and manuals.
• Created, edited and aggregated data for inventory tracking using Microsoft Office.
• Detected and addressed issues with incoming and outgoing warehouse shipments.
• Aid in maintaining procurement records and reconciliations for purchasing agents.
• Managed storage and transportation of hazardous materials.
• Loaded and unloaded various transportation items.
• Managed inventory status updates.
• Assessed and processed client orders.
• Handled inventory movements between different vehicles.
• Expert in optimizing warehouse processes and systems.
• Experienced with pallet jack handling.
• Create and execute storage plans for designated areas.
• Consolidates materials to optimize space usage.
• Ensured efficient handling of all shipping operations.
• Designates targeted storage areas using broader warehouse strategy.
• Rotates inventory regularly to maintain freshness.
• Manages the distribution and storage of materials.
• Utilizes hydraulic and electrical lift systems on transports.
• Streamlined supply grouping to optimize access and space utilization.
• Submit monthly reports.
• Ensures proper handling of excess inventory.

• Developed independent cleaning service.
• Evaluated business systems to pinpoint enhancement opportunities.
• Provides oversight and quality control for large house and office cleanings
• Performs assessments of business processes and designs new ones for effective service management.
• Boosted repeat clientele fivefold through strategic client retention.
• Developed a meticulous timetable ensuring consistent time use by all housekeeping staff.
• Executed comprehensive cleaning tasks for ten clients monthly.
• Generated interest in customer offerings through strategic marketing materials.
• Provided project cost projections.
• Sourced necessary supplies.
• Updated internal guidelines to maintain high quality standards.
• Ensured high cleanliness standards in residential buildings by vacuuming regularly.
• Copied, logged, and scanned supporting documents.
• Dusted surfaces manually to ensure cleanliness.
• Strategized team allocation effectively.
• Provided requested details efficiently.
• Schedule callback times for follow-up calls as necessary.
• Facilitate efficient completion of cleaning tasks.
• Conducted expert advice sessions for prospective customers regarding their cleaning needs.

• Stayed current with menu updates and special promotions.
• Exhibited excellent interpersonal abilities.
• Maintained control of monetary operations.
• Recognized regularly by customers for exceptional service.
• Suggested suitable alternatives for those with food allergies.
• Refilled beverages promptly and efficiently.
• Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
• Ensured thorough sanitation practice.
• Took orders for food and drinks and delivered them to guests.
• Greeted customers and provided menus.
• Checked back with customers throughout meal service to ensure satisfaction.
• Replenished beverages when necessary.
• Answered questions about menu items, ingredients, and pricing.
• Communicated daily specials to customers.
• Prepared checks accurately and processed payments promptly.
• Bussed tables as needed during peak hours.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Adhered to all health codes set forth by local authorities regarding food preparation and storage.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Enforced safety guidelines for employees and patrons of the restaurant.
• Organized take-out orders efficiently according to customer requests.
• Performed basic math calculations when computing bills for customers' meals.
• Developed positive relationships with regular customers through friendly conversation.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Greeted customers, answered questions and recommended specials to increase profits.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.

• Airborne/ Air Assault Qualified
• Special Forces Civil Affairs training completed.
• Graduated as top student from Basic Leaders Course.
• Certified in Combat Life Saving techniques.
• Readied Patriot missiles and equipment for quick launch timeframes.
• Engaged and destroyed enemy positions with precision.
• Configured hot weapons systems to ensure efficiency.
• Maintained perfect attendance.
• Introduced strategies that reduced costs by $15,000.
• Increased profitability by advocating for process modifications.
• Ensured accuracy in tracking $15 million worth of missile assets.
• Demonstrated cultural awareness and team-building skills.

• Oversee comprehensive human resources functions.
• Oversaw completion and achievements of training for all soldiers.
• Oversaw daily operations of the battalion's administrative services.
• Ensured soldiers performance and trainings were up to par
• Kept open and clear communication with the Command Sargant Major
• Manages budget for administrative actions
• Maintain all records and personal
• Supports and assists with soldier travel authorizations to conduct the in-processing mission
• Projects all personal actions and identifies deficiencies or discrepancies in the program
• Runs Business Office calendar and arrange appointments and conferences
• Oversaw a three-week training program, ensuring successful deployment of soldiers to assigned units.
• Served as liaison to soldiers in three-week programs.
• Took soldiers out on the weekends to be able to run personal errands
• Planned, developed and created an office environment where the mission could be accomplished
• COrganizes schedules for in-processing appointments, including medical consultations.
• Coordinated appointments efficiently.
• Monitor and replenish office supply levels consistently.

• Company Overview: owned
• Greeting and checking in guests
• Maintaining accurate reservations records
• Solid experience in accounting functions such as payable/ receivable and auditing
• Communicate with all hotel departments efficiently and maintain the function board in the hotel lobby
• Direct phone calls as necessary and ensure incidental services (movies, phones, video games etc.) are active or restricted
• Arrange for shuttle services and assist with other guest transport needs
• Coordinated sale and planning for wedding parties and events
• Maximized revenues partnering with regional manager to forecast rates based on market trends
• Recorded guest comments or complaints referring customers to managers as necessary
• Verifying payment methods and credit card data
• Conducted wake up calls
• Specialist in Budgeting and inventory
• Event planning skills
• Quality assurance
• Answered calls quickly and directed them to the appropriate guest or department
• Kept track of the cash in the drawer, made bank deposits, and posted charges for items that guests might order or use during their stay
• Immediately notified housekeeping and the maintenance department about guest room issues, such as an untidy room in order to expedite resolution
• Used Hiltons Software to process reservations, check-ins, and check-outs
• Organized services to support incoming special events and planned coverage needs
• Oversaw collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change
• Handed out room keys and answered questions about how to use them properly upon check-in
• Provides guest service
• Monitors lobby traffic to make staffing adjustment
• Resolves Customer Complaints
• Kept track of housekeeping schedules
• Owned

Inputted data into computer systems efficiently.

• Coordinated logistics for municipal events.
• Performed regular security assessments for municipal buildings.
• Assisted guests with city park permit reservations.
• Spearheaded the creation and execution of inclusive activities tailored to all demographics.
• Supervise execution of tournaments and classes.
• Maintain equipment and supplies necessary for recreational activities and ensure they are properly stored and maintained
• Implemented progressive skill development practices in teaching.
• Account for all participants in program, take attendance regularly and enter into database system, and follow check in/out procedures
• Prepares instructional sessions with required equipment.
• Communicate effectively with participants, parents, and community members to promote programs and address any concerns or questions
• Assessed quality of activities to improve recreational experiences.
• Worked with multiple teams and community groups to innovate new leisure activities.
• Directed part-time staff and volunteers by offering essential guidance.
• Experience with program planning, implementation, and evaluation
• Excellent organizational and time management skills
• Ability to work independently and in a team environment
• Set up and break down for courses including tables, chairs, audio-visual equipment and other related material and equipment
• Incorporate core recreation values into the activities in a developmentally appropriate manner
• Complete and submit paperwork accurately (timesheets, lesson plans, certifications, materials & supply requests, etc
• Assisted with the planning, organizing and supervision of recreation activities for children and adults.
• Promoted recreational activities to encourage participation in events.
• Conducted safety inspections of equipment prior to use.
• Provided administrative support for recreational programs.
• Instructed participants on proper techniques for participating in activities.
• Monitored participants during recreational activities to ensure safety guidelines were followed.