Laura Stanley
Madison,AL
Summary
Recent graduate with foundational knowledge in Criminal Justice and Public safety with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Bartender and Server
Power Brands
08.2024 - Current
- Currently working here while getting adjusted to a new area and looking for future opportunities.
- Served up to 40 bar guests while making server drinks during high customer volumes during special events, nights, and weekends
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Bartender
Outback Steakhouse
07.2024 - 08.2024
- Relocation timeframe changed, worked at multiple locations to assist the stores in need during the transition period.
- Worked in the Sebring location, and Sunrise while relocation was finalizing.
- Would manage up to 30 bar guests along with server drinks simultaneously
- Contributed to increased sales by suggesting popular or seasonal cocktails, promoting specials, and upselling premium liquors.
- Provided exceptional customer service with a friendly demeanor, attentive listening skills, and prompt assistance when needed.
- Gained proficiency in operating point-of-sale systems for accurate order entry and cash handling procedures to minimize discrepancies at shift end.
- Enhanced overall guest experience through attentiveness to special requests or dietary restrictions when crafting cocktails or recommending beverages.
- Closed out the cash register and prepared cashier report at close of business.
- Elevated bar atmosphere by curating appropriate playlists based on clientele demographics or time of day for an enjoyable ambiance that encouraged repeat visits.
- Improved bar cleanliness by implementing regular cleaning schedules and maintaining a well-organized workspace.
- Demonstrated flexibility in adapting to different bartending styles of coworkers while maintaining consistent quality of service across shifts.
Server
J Alexanders Restaurant
01.2024 - 07.2024
- Company Overview: Fine Dining Restaurant Steakhouse
- Execute 21 steps of services perfectly
- Build relationships with customers and create regulars
- Describe and guide and upsell the menu to the customers
- Fine Dining experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Healthcare Recruiter
Gifted Healthcare
07.2021 - 01.2024
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes.
- Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
- Managed multiple requisitions simultaneously while maintaining focus on quality placements within designated timelines.
- Worked with healthcare employees to determine specific job qualifications.
- Collaborated with human resources teams to ensure seamless onboarding processes for new hires, fostering successful transitions into their roles.
- Developed and maintained a robust candidate database for future job openings, reducing lead time in filling positions.
- Maintained a book of business from 15-20 nurses at a time and continued to grow weekly.
Healthcare Data Entry Specialist, Project Lead
Gifted Healthcare
07.2021 - 02.2023
- Attend weekly marketing team meetings to discuss any changes, high intakes, or weekly Evaluations of leads
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy before input.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Developing new plans for marketing, and researching the candidates and market
- Assisted Recruiter with calling their candidates, their references, and submitting them to the job, along with my daily duties
- Increased productivity through effective multitasking, and prioritizing diverse workloads according to deadlines.
- Demonstrated versatility in handling multiple software platforms simultaneously, adapting quickly to new techniques as they changed.
- Attending extra training on new systems, and marketing plans with new candidates
- Inputted up to 500 leads a day and added additional projects once finished
Shift Lead- Trainer- Bartender- Server
Outback Steak House
06.2020 - 10.2021
- Completed store opening and closing procedures and balanced tills.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Collaborated with management to develop strategies for improving overall store operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Succeed as the top in Sales for 5 months in a row as a server, along with training new servers
- Became a shift lead, handling the responsibility of each staff member on the shift, along with any problems that arose, dealt with money at the end of the night to ensure everyone was paid and money was accounted for
Education
Bachelor of Applied Science - Public Safety Administration with a Criminal Justice Minor
Saint Petersburg College
Clearwater, FL 12.2022
Skills
- Coachable
- Communicator
- Multi-Tasker
- Organized
- Driven
- Active Listener
- Proactive
- Approachable
- Collaborative
- Customer Service
References
Available Upon Request
Timeline
Bartender and Server
Power Brands
08.2024 - Current
Assistant Bartender
Outback Steakhouse
07.2024 - 08.2024
Server
J Alexanders Restaurant
01.2024 - 07.2024
Healthcare Recruiter
Gifted Healthcare
07.2021 - 01.2024
Healthcare Data Entry Specialist, Project Lead
Gifted Healthcare
07.2021 - 02.2023
Shift Lead- Trainer- Bartender- Server
Outback Steak House
06.2020 - 10.2021
Bachelor of Applied Science - Public Safety Administration with a Criminal Justice Minor
Saint Petersburg College
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