Laura Stokes
Conroe,TX
Summary
I am a committed student pursuing flexible, part-time employment on weekends and afternoons. Experienced in customer service, multitasking, and time management abilities. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the problem.
Overview
2
2
years of professional experience
Work History
Bagger
HEB Grocery Store
The Woodlands, TX
07.2024 - Current
- Handled customer inquiries and complaints regarding bagging service with professionalism.
- Assisted with stocking shelves when necessary.
- Assisted customers with loading their purchases into their vehicles.
- Answered customer questions regarding products and store services.
- Returned unwanted merchandise to appropriate store shelves.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
Clerical Assistant
L&Y Tax Advisors
The Woodlands, TX
10.2022 - 08.2023
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained an organized filing system of paper documents.
Education
Associate of Arts -
Ischool High - The Woodlands
The Woodlands, TX05-2026
Skills
- Customer service
- Bagging and carryout services
- Customer assistance
- Customer communication
- Cash-handling
- Time management
- File management
- Organization
Custom
I took the PSAT as a freshman and sophomore, as well as the SAT my junior year; I also took the TSI (college entrance test), with a passing score. I am currently in 11th grade doing dual credit to achieve my associate degree as well as my diploma when I graduate high school!
I've completed 100+ hours of volunteer work. I participated in Girl Scouts for 6 years, Brownies through Cadets, and earned my Bronze Award. I learned many leadership skills in Girl Scouts, as I was always with younger girls, teaching them valuable skills and lessons. This is where I first learned customer service and cash -handling skills thanks to cookie selling!
Timeline
Bagger
HEB Grocery Store
07.2024 - Current
Clerical Assistant
L&Y Tax Advisors
10.2022 - 08.2023
Associate of Arts -
Ischool High - The Woodlands
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