Laura Summers
Oklahoma City,OK
Summary
Operations leader with a strong background in food service management and team development. Expertise in inventory control, cost management, and quality assurance, driving efficiency and enhancing guest experiences through collaborative teamwork and strategic decision-making.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Owner and Operator
Smokin' in Paradise Food Truck
Tyler, TX
07.2020 - 03.2026
- Managed daily operations of mobile food service across diverse locations, ensuring smooth workflow and customer satisfaction.
- Managed purchases and financials, ensuring profitability and operational efficiency.
- Executed marketing strategies to raise brand awareness and drive sales growth.
- Built and maintained social media presence, promoting food truck and engaging community to increase customer base.
- Delivered exceptional customer service, fostering strong community relationships.
- Ensured quality food preparation and timely service in all operations.
Assistant Deli Manager
Sprouts Farmers Market
Tyler, TX
10.2024 - 04.2025
- Managed food production to uphold high-quality standards and timely service.
- Ordered products to maintain inventory accuracy and ensure product availability.
- Conducted monthly inventory to control costs and minimize waste.
- Ensured proper dating and rotation of all food products for regulatory compliance.
- Upheld cleanliness and food safety standards in production areas and coolers.
- Supported deli manager in training and coaching employees to enhance team performance.
General Manager
Milano's pizza
Frankston, TX
08.2022 - 08.2024
- Managed operations across two locations, ensuring consistent delivery of excellent customer service and high-quality food, resulting in increased customer loyalty.
- Oversaw scheduling and workload management, optimizing staff allocation to maintain high service levels during peak hours.
- Collaborated with team members to streamline daily operations, enhancing guest satisfaction and fostering a positive dining experience.
- Interviewed, hired, and trained employees to cultivate a strong team aligned with company culture.
- Maintained product inventory and placed orders based on demand and budget constraints.
General Manager
Paradise Bistro & Coffee Co
Granbury, TX
02.2013 - 05.2020
- Trained management and staff to enhance operational efficiency.
- Coordinated schedules for managers to ensure adequate staffing coverage. and all staff to optimize performance.
- Delivered exceptional guest service with prompt responses to feedback.
- Implemented local store marketing initiatives that successfully attracted new guests.
- Managed inventory of food, beverages, and paper products.
- Requested product orders to maintain adequate inventory levels. while maintaining strong vendor relationships for best pricing.
- Developed menu items that met budget constraints and maintained quality standards.
- Cooked and served high-quality food and beverages.
Education
Bachelor's degree - Marketing, business
University of Central Oklahoma
Edmond, OK12-1999
Skills
- Operations management
- Food service experience
- Hospitality industry experience
- Budget management
- Inventory control supervision
- Food safety compliance
- Guest relations
- Customer service
- Promotional event management
- Market trend analysis
- Supplier communication
- Cross-functional teamwork
- Technical proficiency
- Creative problem-solving
- Team leadership
- Attention to detail
Certification
- ServSafe Food Handler Certification
- Driver's License
- Non-CDL Class D REAL ID
- Food Safety Certification
- TIPS
Languages
English
Timeline
Assistant Deli Manager
Sprouts Farmers Market
10.2024 - 04.2025
General Manager
Milano's pizza
08.2022 - 08.2024
Owner and Operator
Smokin' in Paradise Food Truck
07.2020 - 03.2026
General Manager
Paradise Bistro & Coffee Co
02.2013 - 05.2020
Bachelor's degree - Marketing, business
University of Central Oklahoma