Laura Sundstrom
Moorcroft
Work Preference
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
19
19
years of professional experience
Work History
Coroner
Campbell County
Gillette
04.2015 - 10.2018
- Investigated deaths
- Wrote and signed death certificates and maintained meticulous in-house records.
- Contacted families and next of kin of deceased to inform of deaths and gather further information for to support reviews.
- Interviewed witnesses at death scenes to obtain collateral information to determine manner of death.
- Prepared legal documents to accompany bodies and facilitate transportation, interment or legal actions.
- Sterilized tools, tables, and surrounding areas to prevent spread of infections or contamination of evidence.
- Kept detailed records of bodily injuries and submitted reports to investigating officials, family members and legal bodies.
- Supervised removal of bodies from death scenes to transport to morgues.
- Performed analysis on bodies and other pieces of evidence to determine causes and manners of death.
- Recorded positions and conditions of bodies to track evidence.
- Collected and analyzed data samples from various toxicology and pathology tests to add to information gleaned from autopsies.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Community Development Manager
Girl Scouts of Montana and Wyoming
Gillette
02.2014 - 07.2015
- Implemented strategic communication strategies to promote recruitment and programming across 45 cities in Montana and Wyoming.
- Established community partnerships to boost program reach and engagement efforts.
- Organized volunteer training sessions to enhance quality of service delivery.
- Led outreach initiatives promoting girl empowerment programs through various channels.
- Facilitated leadership workshops for girls, focusing on personal development skills.
- Evaluated programs using community surveys and feedback to measure effectiveness.
- Identified potential funding opportunities, writing grant proposals for additional support.
- Researched emerging technologies to innovate existing programs based on community needs.
Deputy Coroner
Campbell County #1
Sundance
04.2011 - 01.2015
- Adhered to all applicable laws governing the release of confidential information regarding cases under investigation.
- Maintained professional working relationships with coworkers within the coroner's office.
- Performed death scene investigations and autopsies to determine the cause of death.
- Inspected cemeteries, mortuaries and crematories on behalf of the coroner's office.
- Reviewed police reports, medical records, lab results and witness statements pertaining to deaths under investigation.
- Ensured compliance with safety protocols established by local government agencies when conducting death scene investigations or transporting bodies for autopsy examinations.
- Provided support services for families of deceased persons including notification of next-of-kin and assistance with funeral arrangements.
- Analyzed data from toxicology tests conducted during autopsies to assess potential causes of death.
- Developed and maintained relationships with local law enforcement, medical professionals and funeral directors.
- Coordinated transportation of bodies between locations for autopsy examinations or burial services.
- Evaluated postmortem examination results from multiple sources including laboratory testing facilities, healthcare providers and coroners in other jurisdictions.
- Prepared detailed reports on each case for review by the coroner or medical examiner.
- Assisted in organizing the office filing system of autopsy records, photographs and other relevant paperwork.
- Verified legal documents such as wills, trusts and marriage certificates related to cases under investigation.
- Participated in continuing education courses related to topics such as death scene management, investigative techniques and legal procedures associated with coroner duties.
- Conducted interviews with family members, witnesses and medical personnel to obtain pertinent information related to a case.
- Attended court hearings related to cases under investigation to provide expert testimony when needed.
- Compiled statistical data related to deaths investigated by the coroner's office for annual reports.
- Completed administrative tasks such as scheduling appointments, preparing correspondence and maintaining official records.
- Organized evidence collected from crime scenes for analysis by forensic pathologists.
- Wrote and signed death certificates and maintained meticulous in-house records.
- Interviewed witnesses at death scenes to obtain collateral information to determine manner of death.
- Prepared legal documents to accompany bodies and facilitate transportation, interment or legal actions.
- Sterilized tools, tables, and surrounding areas to prevent spread of infections or contamination of evidence.
- Kept detailed records of bodily injuries and submitted reports to investigating officials, family members and legal bodies.
- Collected and analyzed data samples from various toxicology and pathology tests to add to information gleaned from autopsies.
- Performed analysis on bodies and other pieces of evidence to determine causes and manners of death.
- Supervised removal of bodies from death scenes to transport to morgues.
- Recorded positions and conditions of bodies to track evidence.
Owner
Computer surplus parts
Wetumpka
02.2000 - 06.2010
- Managed daily operations and ensured smooth workflow across all departments.
- Supervised daily shipping and receiving operations to ensure timely processing.
- Managed inventory control systems for accurate tracking and organization.
- Coordinated logistics with carriers to optimize delivery schedules and routes.
- Trained staff on safety protocols and operational best practices.
- Conducted regular audits of shipments to maintain quality standards.
- Oversaw equipment maintenance to ensure reliable operation in shipping areas.
- Implemented process improvements to enhance workflow efficiency in the warehouse.
- Communicated with vendors to resolve discrepancies and streamline transactions.
- Maintained records of all materials received or shipped from the warehouse.
- Supervised the daily activities of warehouse staff including assigning tasks and monitoring performance.
- Ensured that all incoming and outgoing shipments were properly documented and tracked.
- Coordinated with vendors, suppliers, customers, and other departments to resolve shipping issues in a timely manner.
- Trained new employees on company policies and standard operating procedures related to shipping and receiving.
- Troubleshot any discrepancies between orders placed and items received from vendors or customers.
- Initiated measures to reduce errors in packing and shipping process for improved accuracy rate.
- Developed processes for efficient receiving operations, including unloading, sorting, storing, labeling, and tracking of goods.
- Conducted regular inspections of loading docks to ensure compliance with safety regulations.
- Analyzed data such as order volume trends and shipping schedules in order to optimize resources.
- Worked closely with carriers and freight forwarders to arrange logistics services and negotiate favorable rates.
- Monitored inventory levels to ensure accurate stock counts and reorder points.
- Balanced quality, productivity, cost, safety and morale to boost performance in production.
- Implemented quality assurance programs to maintain high standards of customer service when delivering products and goods.
- Performed weekly cycle counts and physical inventories according to established guidelines.
- Reviewed invoices and bills of lading prior authorizing payment for shipment services rendered.
- Managed department priorities and provided leadership for on-time delivery production
- Prepared detailed reports on inventory control activities such as delivery times, transportation costs, damage claims.
- Planned routes for delivery trucks according to most cost-effective approach while meeting deadlines.
- Provided guidance to warehouse personnel regarding proper handling procedures for fragile items during shipment preparation.
- Resolved customer complaints related to shipping delays or damaged items in a timely manner.
- Oversaw staff to prepare production cycles on time using specified requirements.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Received, processed and restocked returns.
- Organized storage areas to maximize movement and minimize labor.
- Established transportation cost standards and economical shipping practices.
- Oversaw the maintenance and operation of shipping equipment to ensure reliability.
- Resolved issues related to damaged or lost shipments in a timely manner.
- Participated in cross-functional teams to streamline supply chain operations.
- Coordinated returns process, including inspection and restocking of merchandise.
- Collaborated with warehouse staff to ensure proper packaging and labeling of shipments.
- Analyzed shipping data to identify trends and areas for cost savings.
- Assisted in budgeting and forecasting for shipping department expenditures.
- Implemented process improvements to enhance shipping efficiency and accuracy.
- Inspected equipment for wear, specifications adherence and issues.
- Checked loaded materials compared to work orders for correctness.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Reviewed supplies inventory levels and purchased necessary items.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Informed upper management or department heads of items loaded or problems encountered.
- Monitored workers and reviewed completed work for proper performance.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
- Assessed job sites to determine work needed.
- Reported employee time, job expenses and inspections results in work records.
- Completed or assisted with difficult or skilled tasks.
- Held staff meetings to share project information and address specific issues.
- Created and sent price quotes to potential customers.
Education
High school diploma - Information Technology
Good Shepherd Academy
Theodore, AL06.1996
Skills
- Cleaning Experience
- Administrator
- Computer skills
- County Administrator
- Warehouse experience
- Office administrator
- Office experience
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Organizational skills
- Phone etiquette
- Customer service
- Typing
- Data collection
- Research
- Communication skills
- Laboratory experience
- Clinical trials
- Analysis skills
- Project management
- Time management
- Writing skills
- Administrative Experience
- Medical Office Experience
- Hospital Experience
- Clinical Research
- HIPAA
- Medical Terminology
- Insurance Verification
- Medical Scheduling
- Office Management
- Medical Records
- Transcription
- Medical Billing
- Recruiting
- Store management
- Retail management
- Microsoft Word
- Microsoft Powerpoint
- Death investigation
- Forensic analysis
- Legal documentation
- Autopsy procedures
- Record management
- Client relations
- Interagency collaboration
- Data analysis
- Communication strategy
- Problem solving
- Attention to detail
- Stress management
- Conflict resolution
- Team leadership
- Continuing education
- Contributed to public awareness campaigns regarding death prevention measures, promoting a safe community environment
- Enhanced community safety with diligent death scene examinations, identifying potential public health risks
- Ensured accurate cause-of-death determinations by performing detailed autopsies and examination procedures
- Home and hospital removals
- Improved case resolution rates by conducting thorough and timely investigations of deaths within the jurisdiction
- Provided expert testimony in court proceedings, supporting legal teams with well-documented evidence and findings
- Streamlined record-keeping processes for efficient data management and sharing among relevant agencies
- Reduced delays in case processing through prioritizing caseloads based on urgency and relevance to ongoing cases
- Ensured compliance with industry standards by consistently updating protocols and procedures
- Maintained organized records of medical examiner cases, facilitating efficient information retrieval when needed
- Collaborated with law enforcement agencies for accurate and timely case resolutions
- Enhanced the efficiency of forensic investigations by streamlining documentation processes
- Established clear communication channels between medical examiners, coroners, and other forensic professionals
- Provided expert witness testimony during court hearings, strengthening legal arguments in high-profile cases
- Improved autopsy accuracy by implementing thorough examinations and evidence collection procedures
- Developed detailed reports for court testimonies, contributing to successful legal outcomes
- Coordinated with external laboratories for specialized testing on collected evidence samples
- Teamwork
- Analytical skills
- Anatomical knowledge
- Forensic pathology
- Counseling skills
- Team building
- Professionalism
- Autopsy Conducting
- Tissue Sampling
- Excellent communication
- Trauma assessment
- Investigatory documentation
- Problem-solving aptitude
- Analytical thinking
- Medicolegal examination
- Medical terminology
- Goal setting
- Interpersonal skills
- Remains identification
- Manner of Death Classification
- Multitasking capacity
- Team collaboration
- Toxicological analysis
- Court testimony
- Problem-solving abilities
- Interview techniques
- Decision-making
- X-raying skills
- Medical history analysis
- Evidence preservation
- Toxicology Understanding
- Remains recovery
- Death Scene Investigation
- Teamwork and collaboration
- Evidence collection and review
- Critical thinking
- Case management
- Adaptability and flexibility
- Scientific research
- Crime scene analysis
- Paperwork processing
- Microscopic analysis
- Remains handling
- Multitasking Abilities
- Sterilization methods
- Investigation support
- Task prioritization
Languages
English
Professional
References
References available upon request.
Timeline
Coroner
Campbell County
04.2015 - 10.2018
Community Development Manager
Girl Scouts of Montana and Wyoming
02.2014 - 07.2015
Deputy Coroner
Campbell County #1
04.2011 - 01.2015
Owner
Computer surplus parts
02.2000 - 06.2010
High school diploma - Information Technology
Good Shepherd Academy