Laura Sweeden
Altoona
Summary
Dynamic property management professional with extensive experience at Altos Realty Advisors, excelling in asset management and conflict resolution. Proven track record in enhancing operational efficiency and tenant satisfaction while ensuring compliance with landlord statutes. Skilled in financial budgeting and vendor management, fostering strong relationships to drive successful outcomes. Successful creating and managing new accounts payable departments from ground up. Dynamic leader with talent and knowledge in vendor account management.
Overview
8
8
years of professional experience
Work History
Director of Property Management
Altos Realty Advisors
03.2020 - 09.2025
- Supervised collections, write-offs and rent changes for property portfolio.
- Supported site team in addressing tenant concerns through conflict resolution and mediation.
- Developed, implemented, and adjusted operational policies and procedures.
- Mentored property managers and presented status reports to senior leadership.
- Visited properties to conduct audits, monitor operations, and support site teams.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Property Manager
MVAH Partners
01.2018 - 03.2020
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Education
No Degree - Accounting
Kaplan
Davenport, IASkills
- Space planning
- Asset management
- Facilities management
- Tenant and eviction laws
- Payment collection
- Real estate license
- Accounting operations
- Financial budgeting and reporting
- Vendor management
- Leasing operations
Timeline
Director of Property Management
Altos Realty Advisors
03.2020 - 09.2025
Property Manager
MVAH Partners
01.2018 - 03.2020
No Degree - Accounting
Kaplan
Similar Profiles
Jordan LawrenceJordan Lawrence
Property Manager at Altos Realty AdvisorsProperty Manager at Altos Realty Advisors
JENNIFER WILSONJENNIFER WILSON
Executive Assistant/Director of Operations/Social Media Manager at Boston Realty Advisors/JD AdvisorsExecutive Assistant/Director of Operations/Social Media Manager at Boston Realty Advisors/JD Advisors
Niki HawkinsNiki Hawkins
Real Estate Broker at Navigate Realty / Core Realty AdvisorsReal Estate Broker at Navigate Realty / Core Realty Advisors
Michael BaileyMichael Bailey
Lead 2nd Shift Diesel Truck Mechanic at Penske Truck LeasingLead 2nd Shift Diesel Truck Mechanic at Penske Truck Leasing
Courtney ClarkCourtney Clark
Member Service Executive at Greenstate credit unionMember Service Executive at Greenstate credit union