Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Laura Szyman

Minneapolis

Summary

Experienced Solution Specialist specializing in digital transformation and customer engagement. Utilized strategic partnerships and account management expertise to consistently exceed sales targets and generate new leads. Focused on delivering impactful deployments that significantly enhance business performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sr. Solution Specialist Professional - SME&C West - Manufacturing

MICROSOFT
Minneapolis
01.2020 - Current
  • Expanded accounts for manufacturing SME&C West through targeted initiatives and campaigns.
  • Collaboration with team members to identify new opportunities and generate leads.
  • Advised customers on digital transformation across various business functions as a thought leader.
  • Led transformational shifts that enhanced deployment and created significant business value.
  • Identified suitable partners, facilitating integration into account planning and customer engagements.
  • Developed strategies to drive and close prioritized opportunities effectively.
  • Ensured alignment of account teams with overall strategy and planning objectives.
  • Achieved 148% attainment for net new business over four fiscal years, exceeding targets consistently.
  • Worked with cross-functional teams to achieve goals.

Account Executive - Enterprise Business Unit, Manufacturing

SALESFORCE
Minneapolis
06.2019 - 01.2020
  • Salesforce Core Account Executive responsible for selling the Customer Success Platform and all applications including Marketing, Commerce, Service, Communities, Sales, Collaboration, and Industries, all of which is built on the Salesforce Platform.
  • Work closely with customers and prospects as a trusted advisor to deeply understand their unique company challenges and goals.
  • Manage internal resources across all applications to facilitate upsell and cross sell opportunities from prospect to close.
  • Developed strong client relationships through regular communication and follow-ups.
  • Conducted market research to identify new business opportunities and client needs.
  • Collaborated with cross-functional teams to streamline sales processes and enhance efficiency.

Application Sales Manager - ERP/EPM/SCM Cloud Applications

ORACLE CORPORATION
Minneapolis
09.2018 - 06.2019
  • Oracle field application sales manager for strategic enterprise accounts in the Retail and CPG industry verticals.
  • Specializing in back office SaaS offerings.
  • Accountable for developing executive relationships and sharing deep customer and market knowledge.
  • Facilitates the strategic planning process and execution to enable joint success.
  • Manage sales through forecasting, account resource allocation, account strategy, and planning.
  • Develop solution proposals encompassing all aspects of the application and business requirements.
  • Participate in the development, presentation and sales of a value proposition.
  • Negotiate pricing and complex contractual agreements to close the sale.

Application Sales Executive - ERP/EPM/SCM Applications

ORACLE CORPORATION
Minneapolis
09.2012 - 08.2018
  • Led sales initiatives for Strategic Enterprise Accounts in Retail and CPG sectors, focusing on ERP applications.
  • Collaborated with field sales teams to develop effective strategies for Oracle application sales.
  • Managed account resources and planning to maximize sales opportunities and drive revenue growth.
  • Exceeded annual sales targets consistently through targeted forecasting and strategic account management.

Business Development Consultant - CRM Applications

ORACLE CORPORATION
Minneapolis
12.2010 - 09.2012
  • Generated new business opportunities within National Named West accounts for CRM/CX applications.
  • Supported Field and Oracle Direct sales teams in identifying prospects in greenfield and existing accounts.
  • Consistently surpassed sales targets through strategic account management.

Education

Bachelor of Science - Marketing, International Business and Business Administration

Minnesota State University, Mankato
12.2006

Skills

  • Dynamics 365
  • Salesforce applications
  • CRM strategy
  • Partner integration
  • Digital transformation
  • Account management
  • Customer engagement
  • Collaboration skills
  • Strategic thinking
  • Negotiation skills
  • Effective communication
  • Time management
  • Self-starter
  • Cross-functional collaboration

Certification

  • Microsoft Power Platform Fundamentals (PL-900)
  • Microsoft Dynamics 365 Fundamentals (MB-910)
  • Microsoft Azure AI Fundamentals (AI-900)

Timeline

Sr. Solution Specialist Professional - SME&C West - Manufacturing

MICROSOFT
01.2020 - Current

Account Executive - Enterprise Business Unit, Manufacturing

SALESFORCE
06.2019 - 01.2020

Application Sales Manager - ERP/EPM/SCM Cloud Applications

ORACLE CORPORATION
09.2018 - 06.2019

Application Sales Executive - ERP/EPM/SCM Applications

ORACLE CORPORATION
09.2012 - 08.2018

Business Development Consultant - CRM Applications

ORACLE CORPORATION
12.2010 - 09.2012

Bachelor of Science - Marketing, International Business and Business Administration

Minnesota State University, Mankato