Laura Tai-Maneiro
Rochester,NY
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
36
36
years of professional experience
Work History
Secondary English Teacher
Rochester City School District
08.1996 - 06.2022
- Established and maintained professional relationships with students, staff, parents and community members.
- Created and implemented activities to foster critical thinking skills of students.
- Encouraged students to take active role in learning and academic success.
- Prepared and implemented lesson plans covering required course topics.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Provided constructive feedback on student work through regular assessments and one-on-one conferences, helping guide their academic growth.
Instructional Paraprofessional/Substitute Teacher
Rochester City School District
09.1986 - 08.1996
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Monitored student performance and provided feedback to inform instruction.
- Implemented classroom management techniques to maintain positive learning environment.
Education
Master of Arts - Education
SUNY, Brockport
Brockport, NYBachelor of Arts - English Literature
Boston College
Chestnut Hill, MASkills
- Oral communication
- Written communication
- Collaborative learning
- Computer proficiency
- Customer relations
- Critical thinking
- Relationship building
- Problem-solving
- Attention to detail
- Multitasking and organization
- Active listening
- Adaptability and flexibility
Timeline
Secondary English Teacher
Rochester City School District
08.1996 - 06.2022
Instructional Paraprofessional/Substitute Teacher
Rochester City School District
09.1986 - 08.1996
Master of Arts - Education
SUNY, Brockport
Bachelor of Arts - English Literature
Boston College
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