Summary
Overview
Work History
Education
Skills
Timeline
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Laura Tamayo

Park City,IL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Supply Delivery Tech

AbbVie
08.2021 - 04.2025
  • Processed close to 1,000 packages daily from UPS, FedEx, USPS using the SCLogic program.
  • Self-motivated, with a strong sense of personal responsibility.
  • Reach out to customers via Email or Microsoft Teams to ensure proper delivery.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly, adapt to new situations and making sure daily tasks were completed.

Mailroom Clerk

Sodexo
07.2016 - 01.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction with timely and accurate delivery of 50-70 parcels and mail to recipients within the organization.
  • Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
  • Boosted morale within the team by organizing engaging team-building activities and encouraging open communication among peers.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Sales Manager

A'GACI
03.2015 - 08.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent follow ups.
  • Led a successful sales team of up to 3 employees by providing motivational coaching and performance-based incentives.

Education

High School Diploma -

Warren Township High School
Gurnee, IL
05-2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Microsoft Word
  • Microsoft Teams
  • One Note
  • Excel
  • Bilingual
  • Forklift certified
  • Time management
  • Organizational skills
  • Problem resolution

Timeline

Supply Delivery Tech

AbbVie
08.2021 - 04.2025

Mailroom Clerk

Sodexo
07.2016 - 01.2021

Sales Manager

A'GACI
03.2015 - 08.2016

High School Diploma -

Warren Township High School

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Laura Tamayo