Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Tann

Tulare,CA

Summary

I am interested in a position with a company in which i can grow with. My goal is to further my knowledge and experience, and to assist you in your success. Thank you for your consideration.

Overview

37
37
years of professional experience

Work History

Utility Worker

Prestige Assisted Living
10.2023 - Current

general utility worker on call - facilitate smooth operations during staff absences by cross training in multiple areas to provide consistent service, enhance team member performance by assisting on various tasks.

*maintenance - painting, cleaning, minor repairs, logging/reporting (apartment turnovers) help or completion of minor mechanical, plumbing or electrical repairs.

* kitchen utility - dining room server, setup/removal, dishwasher, clean/sanitize, supply restock/rotation, prep/sous chef.

* housekeeping - clean/sanitize scheduled resident apartments, common living and work areas inside and outside.

pca/med tech/activities help as needed - maintain resident morale and integrity.

Office Clerk/Camp Host

Sequoia Rv Ranch
10.2013 - 10.2023

* clerical office support and customer relations for two companies same ownership - SRVR in office and online remotely, working with computer reservation software/payment systems, conducted tasks related to running campground office checkins/checkouts, single or group reservations, deposits, payments/refunds, disputes resolutions, event planning & execution, general office applications such as copy/fax/scan/design & create, phones/message tracking, filing accounts logs, bank deposits, fuel log/supply payouts, employee training, reservation systems updates/maintenance, office cleaning/groundskeeping with light maintenance, on call staff night rounds/security for minor guest or property emergency issues and reporting.

Trailer Isle Mobile Home Park conducted similar clerical needs related to tracking/logging and price updates of space rent/utility payments and residents including background/credit checks, monthly electrical meter reads/reporting, tenant updating and reporting, housing or utility application assistance.

Customer Service Representative

Three Rivers Mercantile
10.2012 - 10.2013

* customer relations cashier - hardware store/storage units customer care processing sales payments/refunds and inquiries in person or on calls, weekly shelf restocking and cleaning or rotation/display setups, light gardening, receiving/logging mini-storage rental payments, inquiries or wait lists.

Front Desk/Night Auditor

Comfort Inn & Suites
10.2011 - 10.2013

* hotel finances clerical support and customer relations -

balance hotel accounts and ledger entries, filing updates/descrepancies, ready bank deposits, verify print and deliver guest billing, check in/out guests, make reservations per variable pricing guidelines while attending to guest requests, room turnovers as needed or laundry, track guest calls, wakeup scheduling, gift shop and billable transactions, complaint logs/resolution, lost & found, assign housekeeping per occupancy, verify/program room keycards, set up breakfast bar per same, lobby supply stock and cleaning, lobby/grounds security rounds procedures with some light maintenance if needed.

Code & Edit Clerk

IRS
10.2009 - 10.2013

* visiually scan federal tax returns - look for completeness, essential entries, errors or fraudulent information according to set/current guidelines, while maintaining speed and accuracy per variable set rates, edit or code the returns for batching and data entry, or route to the proper area for further investigation or correspondence, maintain taxpayer privacy and integrity, work independantly and as a unit to reach completion date goals for each tax form or season.

Management Assistant

Seven Circles Retreat Center
10.2010 - 10.2011

volunteer support for mountain retreat management - housekeeping room turnover, light groundskeeping, event assistant, prep cook - general helper.

Restaurant Team Member

Mountain House Saloon
10.2009 - 10.2011

volunteer support for restaurant/bar management -

bartender, waitress, general cook, event planning and execution, inventory stocker/shopper, cleaner for both open and closing shifts.

Customer Support Specialist

Visalia Lighting and Design
10.2002 - 10.2006

* customer service sales associate -

interior and exterior lighting and design showroom sales, working with custom and track home builders needing interior/exterior lighting design help, working one on one with homeowners or builders with blueprints or on site with other related information needed in shop for accuracy to fulfill orders, thru multi catalogue research locating and pricing for individual items or package fixture orders, computer processing of orders, showroom sales and customer information/relations, minor advertising and networking alongside owner or alone, showroom and warehouse restocking, cleaning and maintenance, displays, item returns, inventory stock supply, minor light fixture repairs, light forklift driving loading/unloading freight, owners personal assistant as needed.

Data Entry Clerk/Workleader/Quality Reviewer

IRS
10.1987 - 10.2001

*data transcriber -

data entry of federal tax forms according to procedures while maintaining set standards of speed and accuracy as assigned.

* dt workleader -

maintain dt rates promoted back up unit supervisor, ensure/conduct new-hire training and routing unit updates on procedures, workflow control, batch inventory tracking and charts, shift end main computer system back-up procedures.

* dt quality assurance -

maintain dt rates worklead assignments promoted quality reviewer, performs daily random reviews of data transcriber entries for errors giving feedback to unit employees, error reports and logging, validate timecards for processing, unit phones.

Payroll Clerk/Office Assistant

Tulare County Concrete & Septic Tank
10.1992 - 10.1994

* payroll clerk/customer service for two companies - ready mix concrete/ septic systems and separate freight line trucks,

building contractors, dairy builders, or general public sales, weekly timecards and payroll for both/garnishment tracking, bookkeeper assistant, filing, research and collections, reports for A/P & A/R, cement truck routing, employee shift scheduling, light radio dispatch, fuel usage logs, company vehicle compliances and DMV reports, weekend office cleaning, owner personal assistant as needed.

Education

GED -

Tulare Union High School
Tulare

Skills

    I have years of various clerical skills and sales experience, and am always looking to expand my knowledge with a new challenge I learn easily and train quickly, am able to multi-task, while also paying attention to detail I am able to work alone using my own judgement, or follow directions working with team members I am seeking the opportunity to help you acheive your business or personal goals as well

Timeline

Utility Worker

Prestige Assisted Living
10.2023 - Current

Office Clerk/Camp Host

Sequoia Rv Ranch
10.2013 - 10.2023

Customer Service Representative

Three Rivers Mercantile
10.2012 - 10.2013

Front Desk/Night Auditor

Comfort Inn & Suites
10.2011 - 10.2013

Management Assistant

Seven Circles Retreat Center
10.2010 - 10.2011

Code & Edit Clerk

IRS
10.2009 - 10.2013

Restaurant Team Member

Mountain House Saloon
10.2009 - 10.2011

Customer Support Specialist

Visalia Lighting and Design
10.2002 - 10.2006

Payroll Clerk/Office Assistant

Tulare County Concrete & Septic Tank
10.1992 - 10.1994

Data Entry Clerk/Workleader/Quality Reviewer

IRS
10.1987 - 10.2001

GED -

Tulare Union High School
Laura Tann