Laura Todd

• Maintained account accuracy by reviewing and reconciling checks monthly.
• Utilized established methods for data processing and analysis for consistency and accuracy.
• Compiled and verified accuracy and sorting information to prepare source data for computer entry.
• Double checked accuracy of hard copy paperwork and rectified any issues.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Used automated mail processing equipment to sort and collate mail.
• Proved successful working within tight deadlines and a fast-paced environment.
• Followed safety protocols while handling and sorting mail for personal safety purposes.

• Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
• Researched vehicles and parts via physical catalogs and electronic means.
• Organized parts storage and stocked inventory according to established guidelines.
• Maintained clean and neat parts counter and sales floor.
• Delivered merchandise to business locations for use in Type repairs or direct sales.
• Trained and mentored junior employees on regulations, best practices and performance strategies.

• Assigned daily employee tasks and monitored activity and completion
• Alerted customers to upcoming sales events and promotions
• Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk
• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
• Trained new employees and delegated daily tasks and responsibilities

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Glaze and color analyze crowns. Model fit crowns.

Teeth fit for partial dentures mold.

Assemble mold for inject material.

disassemble mold for finishing

Clean up partial and polish.