Laura Toro
Winter Springs,FL
Summary
Results-driven professional with a strong focus on healthcare coordination and patient advocacy. Demonstrated ability to enhance communication between patients and providers while managing scheduling and medical records. Committed to improving operational efficiency and ensuring high standards in patient care.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Ancillary Services Coordinator
Orlando Orthopaedic Center
Winter Springs, FL
12.2025 - Current
- Collaborated with multidisciplinary teams to improve patient care workflows.
- Facilitated communication between patients and healthcare providers.
- Coordinated patient scheduling for appointments and follow-ups.
- Organized patient intake processes to enhance efficiency.
- Managed medical records to ensure accuracy and compliance.
- Supported billing processes by verifying insurance information.
Peer Counselor
Suzanne Milano
01.2019 - Current
- Engaged children in group activities to promote teamwork and active participation
- Assisted children with social and emotional needs during group activities
- Shadowed and led group activities to enhance learning experiences for children
- Tutored children struggling in school to enhance their academic performance
Patient Service Coordinator
CORA Physical Therapy
04.2024 - 12.2025
- Managed scheduling and insurance verification to optimize patient flow
- Ensured timely communication between providers and therapists to enhance patient care coordination
- Coordinated communication with medical offices and insurance to facilitate health care services
- Contact patients for evaluation and follow-up treatment
- Translated medical documents from Spanish to English for clear communication
Administrative Assistant
Milestones Children’s Therapy Center
11.2021 - 04.2024
- Coordinated communication with medical offices and insurance to facilitate patient access to health care services
- Streamlined communication processes between providers and therapists to enhance patient care coordination
- Assist in scheduling
- Contact patients for evaluation and follow-up treatment
- Provided Spanish translation services to facilitate communication between patients and healthcare providers.
- Enhanced patient confidentiality by implementing effective data filing changes
Research Assistant for MiniTRACE Lab
Andres Käosaar
06.2022 - 10.2022
- Conducted in-depth data collection and analysis to support research objectives
- Collaborated with team to verify accuracy of data collection processes
- Delivered timely feedback to Lead Researcher to inform decision-making
- Conducted weekly meetings to discuss team responsibilities to go over responsibilities and assignments
Education
Master's in Social Work - Social Work
University of Central Florida
Orlando, FL04-2028
Bachelor of Science - Clinical Psychology
University Of Central Florida
Orlando, FL12-2024
Associate in arts -
Broward College
Pembroke Pines, FL05-2021
Skills
- Patient Care Coordination
- Communication
- Data Management
- Trained in Excel
- Trained in Word
- Trained in PowerPoint
- Document Filing
- Fluent Languages: Spanish, English
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Ancillary Services Coordinator
Orlando Orthopaedic Center
12.2025 - Current
Patient Service Coordinator
CORA Physical Therapy
04.2024 - 12.2025
Research Assistant for MiniTRACE Lab
Andres Käosaar
06.2022 - 10.2022
Administrative Assistant
Milestones Children’s Therapy Center
11.2021 - 04.2024
Peer Counselor
Suzanne Milano
01.2019 - Current
Master's in Social Work - Social Work
University of Central Florida
Bachelor of Science - Clinical Psychology
University Of Central Florida
Associate in arts -
Broward College