Summary
Overview
Work History
Education
Skills
References
Timeline
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Laura Torres

Andover,KS

Summary

I have a dependable and professional mindset. Pay attention to detail. Seek opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly organized in office management and special projects. Resourceful and adaptive team leader with expertise in project and customer relationship management.

Overview

11
11
years of professional experience

Work History

Bartender/Restaurant Server

SPAULDING
Andover, KS
08.2021 - Current
  • Maintained accurate records of daily transactions including cash register, receipts, liquor inventories and sales reports.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.

Corrections Officer/Senior Shift Supervisor

Sedgwick County
Wichita , KS
10.2016 - 01.2022
  • Ensured safety and security of juvenile offenders within the facility by monitoring their activities, behavior and whereabouts.
  • Maintained records of daily observations regarding inmate's behavior, progress reports and incident reports when necessary.
  • Trained new staff members on policies, procedures and protocols.
  • Collaborated with other members of the correctional team including psychologists, psychiatrists, teachers and probation officers to provide comprehensive services to inmates.

Security/Office Administrator

Larksfield Place
Wichita , KS
05.2013 - 10.2016
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors, handled inquiries and provided general information about the company.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Coordinated with IT department to resolve technical issues and maintain office software.

Education

Associate of Science - Liberal Arts And Sciences

Butler County Community College
El Dorado, KS
08-2016

Skills

  • Verbal Communication
  • Organization
  • Time Management
  • Microsoft Office
  • Problem-Solving
  • Client Service
  • Report Writing
  • Schedule Management
  • Teamwork and Collaboration
  • Detail Oriented

References

References available upon request.

Timeline

Bartender/Restaurant Server

SPAULDING
08.2021 - Current

Corrections Officer/Senior Shift Supervisor

Sedgwick County
10.2016 - 01.2022

Security/Office Administrator

Larksfield Place
05.2013 - 10.2016

Associate of Science - Liberal Arts And Sciences

Butler County Community College

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Laura Torres