Laura Trejo
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal, communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Lead Custodian
Modesto-Vargas Group
2021.03 - Current
- Boosted overall facility appearance by maintaining high standards for cleanliness in all areas, including restrooms, offices, and common spaces.
- Led, and oversaw team to perform routine custodial duties and basic maintenance.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reported damages and hazardous conditions to management for further action.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Checked in and stocked inventory throughout facility.
- Supervised supplies in inventory and submitted reorder requests.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Administrative Assistant
Parroquia San Juan Bautista, PNCC
2015.09 - 2020.03
- Created and updated membership rosters, church documents and basic reports.
- Greeted visitors, callers and members of congregation courteously and promptly.
- Managed membership database effectively, enabling prompt communication during important events or emergencies.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Enhanced congregation engagement by organizing and maintaining accurate church records.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation.
- Developed strong relationships with external vendors, ensuring timely delivery of supplies needed for various functions.
- Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
- Supported the finance committee with budget preparation, tracking expenses, and managing donations.
- Streamlined administrative processes by implementing efficient filing systems for church documents.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Assisted clergy in preparing worship materials, leading to well-organized services that met congregational needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Office Associate
Mega Events
2013.03 - 2014.11
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Facilitated cashiering services, accepted payments for fees of vendors seeking selling areas.
- Issue and maintain records of vendors and selling area sales.
- Oriented vendors on rules an regulations.
- Ensured that vendors reached their spaces o sales days.
- Directed phone and email inquiries, answered customer questions, and scheduled appointments.
Education
GED -
City Colleges of Chicago - Wilbur Wright College
Chicago, IL06.2001
Skills
- Bilingual (Spanish)
- Clerical Support
- Customer Service
- Fast learner
- Team player
- Adaptability
- Attention to detail
Timeline
Lead Custodian
Modesto-Vargas Group
2021.03 - Current
Administrative Assistant
Parroquia San Juan Bautista, PNCC
2015.09 - 2020.03
Office Associate
Mega Events
2013.03 - 2014.11
GED -
City Colleges of Chicago - Wilbur Wright College
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