Laura Troekurov
Kenosha,WI
Summary
Dynamic Medical Support Assistant with a proven track record at the Department of Defense, excelling in patient communication and electronic health records management. Recognized for enhancing operational efficiency and maintaining HIPAA compliance. A compassionate team player dedicated to delivering exceptional patient care while ensuring meticulous attention to detail in medical documentation.
Professional with strong expertise in medical administration and patient support. Proven track record of effective collaboration within healthcare teams to deliver high-quality care and support. Skilled in managing medical records, scheduling appointments, and ensuring smooth communication between patients and healthcare providers. Reliable, adaptable, and results-driven with focus on meeting evolving needs of healthcare environment.
Healthcare professional with comprehensive experience in patient support and administrative tasks within medical facilities. Known for reliability and flexibility in meeting changing needs while maintaining high standards. Skilled in patient scheduling, record management, and team collaboration to ensure smooth operations.
Overview
18
18
years of professional experience
Work History
Medical Support Assistant
Department of Defense
07.2024 - Current
- Assisted in scheduling patient appointments and managing medical records efficiently.
- Coordinated communication between healthcare providers and patients to ensure clarity and understanding.
- Processed patient intake forms, verifying accuracy and completeness for smooth operations.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
Dental Assistant Intern
Department of Defense
08.2021 - 07.2024
- Assisted in patient preparation and education for dental procedures.
- Maintained sterilization protocols for dental instruments and equipment.
- Supported dentists by performing chairside assistance during various treatments.
- Documented patient records accurately and efficiently within electronic systems.
Office Manager
Town Line Dental Care
09.2007 - 09.2019
- Oversaw daily office operations, ensuring efficient workflow and patient satisfaction.
- Managed scheduling for dental appointments, optimizing staff availability and patient access.
- Coordinated inventory management, maintaining optimal stock levels of dental supplies and equipment.
- Implemented office policies and procedures to enhance operational efficiency and compliance.
Education
High School Diploma -
182
Minsk, Belarus05-1990
Skills
- Detail-oriented
- Medical record assessment
- HIPAA compliance
- Patient communication
- Adaptable to change
- Patient scheduling
- Appointment scheduling
- Medical billing and coding
- Exam room preparation
- Patient confidentiality maintenance
- Microsoft office suite proficiency
- Professionalism in healthcare
- Healthcare billing expertise
- Electronic health records management
- Medical terminology proficiency
- Customer service
- Reliable team player
- Compassionate
- Maintaining confidentiality
- Electronic health records
- Clinical documentation
- Adaptable
- CPR
- Sterilization techniques
- Insurance authorizations
- Immunization administration
- Data entry
- Electronic medical records
- Medical terminology
- Valid [state] driver's license
Languages
Spanish
Professional Working
English
Professional Working
Russian
Native or Bilingual
Timeline
Medical Support Assistant
Department of Defense
07.2024 - Current
Dental Assistant Intern
Department of Defense
08.2021 - 07.2024
Office Manager
Town Line Dental Care
09.2007 - 09.2019
High School Diploma -
182