Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Turner

Buna,TX

Summary

Accomplished Director at Bibles & Bugspray, adept in program evaluation and volunteer management, significantly expanded outreach efforts. Leveraged exceptional event planning and conflict resolution skills to enhance ministry collaborations and increase donations. Proven track record in improving customer satisfaction and staff productivity, demonstrating adaptability and professionalism in dynamic environments.

Overview

10
10
years of professional experience

Work History

Director

Bibles & Bugspray
Buna, TX
04.2024 - Current
  • Developed and implemented a comprehensive ministry plan to expand outreach efforts.
  • Organized and managed fundraising events to increase donations for the ministry.
  • Oversaw the development of marketing materials, including brochures, flyers, and newsletters.
  • Coordinated volunteer recruitment activities to increase participation in the ministry.
  • Collaborated with other faith-based organizations to create joint initiatives that would benefit both ministries.
  • Monitored program progress and evaluated outcomes on a monthly basis.

Self Employed: Residential & Commercial Cleaning Service

Laura’s Cleaning Service
Buna, TX
08.2016 - Current
  • Oversaw advertising campaigns.
  • Provided comprehensive training to staff for efficient and timely cleaning.
  • Managed client communications.
  • Maintained a well-stocked inventory.
  • Assisted with customer requests and answered questions to improve satisfaction.

Supervisor: Dayhab Rehab Specialist

Spindltop Center
Silsbee, TX
09.2021 - 05.2023
  • Ordered supplies within budget constraints.
  • Assisted in organizing educational and recreational outings to enhance client experiences.
  • Served on multiple committees, including safety and lesson planning.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Organized special events, such as outings or holiday parties, for individuals we served and employees.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Complied with company policies, objectives and communication goals.

Celebrate Recovery Ministry Leader

Turning Point Church
Vidor, TX
08.2014 - 05.2017
  • Enhanced collaboration among leaders.
  • Provided information on program and policies to all new arrivals.
  • Organized regular leader meetings to ensure up-to-date policy knowledge.
  • Maintained accurate inventory records.
  • Oversaw setup and dismantling of designated church area.

Education

Bachelors - Social Work

Liberty University
Beaumont, TX
11.2024

Associates - Arts

Lamar Institute of Technology
Beaumont, TX
12.2022

Diplomas - Computer Business

Texas Careers
Beaumont, TX
02.2008

Skills

  • Administrative Management
  • Program Evaluation
  • Event Planning
  • Volunteer Management
  • Professionalism
  • Conflict Resolution
  • Research and facts collecting
  • Social Services
  • Resource development
  • Time management abilities
  • Written and verbal communication
  • Adaptability
  • Public Speaking
  • Effective customer communication
  • Project Management

Timeline

Director

Bibles & Bugspray
04.2024 - Current

Supervisor: Dayhab Rehab Specialist

Spindltop Center
09.2021 - 05.2023

Self Employed: Residential & Commercial Cleaning Service

Laura’s Cleaning Service
08.2016 - Current

Celebrate Recovery Ministry Leader

Turning Point Church
08.2014 - 05.2017

Bachelors - Social Work

Liberty University

Associates - Arts

Lamar Institute of Technology

Diplomas - Computer Business

Texas Careers
Laura Turner