Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Tyler

Naples,FL

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.


I have extensive knowledge of spirits and engage guests one-on-one. I am friendly, open and committed to building clientele base by providing positive service experience.


Passionate about my work, and about giving guests the best experience possible!

Overview

18
18
years of professional experience

Work History

Bartender

Tommy Bahama's
12.2019 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Helped management plan and serve bar menu exceeding customer expectations.

Bartender

Yabba's Island Grill
09.2017 - 04.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Server

Hoot's Restaurant
10.2015 - 03.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Decorator

Publix
02.2006 - 02.2013
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Precisely arranged display cases throughout workday to highlight finished products.

Education

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL
05.2016

Skills

  • Sales Expertise
  • Dining Room Management
  • Anticipating Guest Needs
  • Attending Multiple Customers
  • Liquor, Beer and Wine Knowledge
  • Food and Beverage Management
  • Responsible Alcohol Service
  • Suggestive Selling
  • Reconciling Cash Drawers
  • Classic Cocktails
  • Food Preparation and Safety
  • Custom Drink Preparation
  • Safe Serving Knowledge
  • Forecast Preparation
  • Aloha POS
  • Micros POS

Timeline

Bartender

Tommy Bahama's
12.2019 - 10.2023

Bartender

Yabba's Island Grill
09.2017 - 04.2020

Server

Hoot's Restaurant
10.2015 - 03.2018

Decorator

Publix
02.2006 - 02.2013

Associate of Arts - General Studies

Florida SouthWestern State College

Similar Profiles

CREATE PROFILE
Laura Tyler