Laura Ubri
Lawrence,MA
Summary
Dynamic professional with a proven track record as a Lyft Driver, excelling in route planning and safe driving. Recognized for exceptional verbal communication and customer service skills, ensuring passenger satisfaction in complex urban environments. Committed to maintaining high safety standards and operational efficiency while delivering an outstanding experience.
Overview
2027
2027
years of professional experience
Work History
Professional Driver
Lyft Driver Hub
06.2018 - Current
- Executed navigation of complex urban environments to enhance passenger routing efficiency.
- Ensured vehicle cleanliness and conducted routine inspections to uphold safety standards.
- Facilitated effective communication with passengers to deliver exceptional customer service.
- Navigated rapidly changing traffic conditions by leveraging GPS technology for optimal route planning.
Waitress
Melinda’s Group
Lawrence, MA
07.2005 - 08.2011
- Executed exceptional customer service strategies in high-pressure dining environments.
- Oversaw multiple tables to ensure efficient order delivery and enhance guest satisfaction.
- Facilitated training sessions for new staff on restaurant operations and service protocols.
- Facilitated collaboration with kitchen staff to enhance order processing efficiency and elevate food presentation standards.
Operator
Six Flags
Atlanta, GA
05.2005 - 06.2005
- Managed operation of diverse amusement park rides, prioritizing guest safety and compliance with operational protocols.
- Supervised ride performance and executed routine maintenance checks to guarantee optimal functionality.
- Facilitated training sessions for new staff on equipment operation and safety protocols.
- Ensured cleanliness and organization of work areas to uphold safety standards for guests.
Hairstylist
Margarita’s Salon
Dominican Republic
2000 - 2005
- Facilitated personalized consultations to assess client preferences and hairstyle compatibility.
- Performed haircuts, color treatments, and styling services with exceptional precision and meticulous attention to detail.
- Ensured cleanliness and organization of workstations and salon equipment to enhance operational efficiency.
- Instructed clients on effective hair care techniques and curated product recommendations for at-home maintenance.
Education
No Degree - Modern Languages
UASD
Dominican Republic Medical Assistant - Modern Languages
Lincoln Technical Institute
Lowell, MA05.2001
Skills
City and non-city driving
Route planning
Safe driving record
Verbal and written communication
Timeline
Professional Driver
Lyft Driver Hub
06.2018 - Current
Waitress
Melinda’s Group
07.2005 - 08.2011
Operator
Six Flags
05.2005 - 06.2005
Hairstylist
Margarita’s Salon
2000 - 2005
No Degree - Modern Languages
UASD
Medical Assistant - Modern Languages
Lincoln Technical Institute