Laura Upton
Sugar Land,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Radio Producer
Iheart Media
Houston, Texas
06.2008 - 08.2010
- Created, edited, and mixed final versions of audio commercials
- Reviewed daily logs of all stations for accuracy
- Collaborated with production teams daily
- Conducted meetings with staff to discuss production progress and to attain production objectives
- Coordinated with producers and on-air talent to create program content, new ideas and segments
Contract Speech-Language Therapist
Greater Houston Area Public School Districts
Houston, Texas
08.2001 - 08.2008
- Assisted speech therapy patients in functioning adequately in home, community and school environments
- Evaluated speech and language abilities by administering diagnostic tests
- Engaged parents and families in therapy process to support student progress
- Recorded patient prognosis, treatment and responses into reports and patient charts
- Treated each patient according to written plan of care to meet predetermined goals
Accounts Receivable Manager
Milliken And Michaels
Metairie, Louisiana
01.1990 - 01.1995
- Initiated contact with clients having delinquent accounts, determining reason and arranging for collection
- Provided consistent, professional, courteous, and high quality customer service
- Performed research and updated recordkeeping of customer information
- Reconciled daily AR ledger and verified proper posting
- Verified discrepancies and resolved clients' billing issues
Credit Investigator
Avco Equipment Leasing
Atlanta, Georgia
08.1988 - 08.1990
- Assessed credit risk and analyzed financial statements
- Performed credit reviews on corporations to assess financial conditions
- Contacted customers and requested financial documentation
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit
- Prepared variety of different written communications, reports and documents
Education
Master of Arts - Communication Disorders
University of Houston
Houston, TX 08.1999 - 05.2001
Bachelor of Arts - Psychology
University of New Orleans
New Orleans, LA 08.1992 - 05.1996
Skills
Verbal and Written CommunicationCritical thinkingDecision-makingActive listeningWriting reportsAttention to detailUsing Microsoft Office softwareRecording and documenting
Case management
Adaptive to changing environments
Relationship building
Assessments
Credit decisions
Organization and Time Management
Timeline
Radio Producer
Iheart Media
06.2008 - 08.2010
Contract Speech-Language Therapist
Greater Houston Area Public School Districts
08.2001 - 08.2008
Master of Arts - Communication Disorders
University of Houston
08.1999 - 05.2001
Bachelor of Arts - Psychology
University of New Orleans
08.1992 - 05.1996
Accounts Receivable Manager
Milliken And Michaels
01.1990 - 01.1995
Credit Investigator
Avco Equipment Leasing
08.1988 - 08.1990