Hi, I’m
Laura Valdes
Homestead,FL
Overview
8
years of professional experience
4
Certification
Work History
Royal American ManagementHomestead, FL
Assistant Community Manager
04.2023 - 08.2023
Job overview
- Provided customer service to more than 100 residents, prospective tenants, and vendors
- Maintained tenant files and records, including lease renewals and rent collection on time
- Assisted in creating and enforcing community rules and regulations
- Monitored and responded to all inquiries and complaints promptly
- Inspected the property and common areas for cleanliness and safety
- Managed the occupancy of units and conducted move-in/out inspections
Armstrong Air & ElectricHollywood, FL
A/C Survey / Total Station Assistant
04.2022 - 08.2023
Job overview
- Conducted multiple surveys of open areas using total station equipment
- Assisted in the collection of data and observations of existing conditions
- Recorded and maintained survey notes and sketches
- Utilized AutoCAD daily to observe maps and plans
- Ensured all survey activities were conducted in compliance with safety standards and regulations
CVS PharmacyElizabeth, NJ - Miami, FL
Shift Supervisor RX
10.2018 - 04.2023
Job overview
- Scheduled and reviewed staff work schedules and assigned duties
- Handled customer inquiries and complaints daily
- Monitored daily operations and inventory levels to ensure quality control
- Identified areas of improvement and implemented new strategies to increase sales and customer satisfaction
- Led the store staff with more than 15 employees, ensured that store operations ran smoothly, and was responsible for completing all opening and closing procedures
Pepe's Transmission LLCElizabeth, NJ
Adminstrative Assistant / Secretary
11.2015 - 07.2018
Job overview
- Processed and tracked incoming and outgoing mail, emails, and faxes
- Provided high-level administrative support to senior staff members, including managing calendars, scheduling appointments, and coordinating travel
- Answered and directed more than 30 incoming calls and responded to inquiries in a professional and timely manner
- Maintained and updated filing systems, databases, and records weekly
- Ordered office supplies and maintained inventory monthly
- Proficient in Microsoft Office Suite, Google Suite, and other office applications
- Skilled in the use of payroll software programs, including ADP and Quickbooks
Education
Valencia CollegeOrlando, FL
Associate of Science from Business Administration in Real Estate
08.2024
Skills
- Payment Processing
- Event Planning
- Records and Database Administration
- Property Tours and Inspections
- Maintenance Oversight
- Conflict Handling
- MS Office Suite
- Contract Negotiation
- Customer Service
- Professionalism
- Organization
- Interpersonal Skills
- Attention to detail
- Written and verbal communication
Certification
TC Operations Support & Services 8/22
TC Business Specialist 4/23
TC Business Operations 8/23
TC Real Estate Specialist 8/23
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Community Manager
Royal American Management
04.2023 - 08.2023
A/C Survey / Total Station Assistant
Armstrong Air & Electric
04.2022 - 08.2023
Shift Supervisor RX
CVS Pharmacy
10.2018 - 04.2023
Adminstrative Assistant / Secretary
Pepe's Transmission LLC
11.2015 - 07.2018
Valencia College
Associate of Science from Business Administration in Real Estate