Hi, I’m
Laura Valdes
Homestead,FL
Overview
8
years of professional experience
4
Certification
Work History
Royal American Management
Assistant Community Manager
04.2023 - 08.2023
Job overview
- Provided customer service to more than 100 residents, prospective tenants, and vendors
- Maintained tenant files and records, including lease renewals and rent collection on time
- Assisted in creating and enforcing community rules and regulations
- Monitored and responded to all inquiries and complaints promptly
- Inspected the property and common areas for cleanliness and safety
- Managed the occupancy of units and conducted move-in/out inspections
Armstrong Air & Electric
A/C Survey / Total Station Assistant
04.2022 - 08.2023
Job overview
- Conducted multiple surveys of open areas using total station equipment
- Assisted in the collection of data and observations of existing conditions
- Recorded and maintained survey notes and sketches
- Utilized AutoCAD daily to observe maps and plans
- Ensured all survey activities were conducted in compliance with safety standards and regulations
CVS Pharmacy
Shift Supervisor RX
10.2018 - 04.2023
Job overview
- Scheduled and reviewed staff work schedules and assigned duties
- Handled customer inquiries and complaints daily
- Monitored daily operations and inventory levels to ensure quality control
- Identified areas of improvement and implemented new strategies to increase sales and customer satisfaction
- Led the store staff with more than 15 employees, ensured that store operations ran smoothly, and was responsible for completing all opening and closing procedures
Pepe's Transmission LLC
Adminstrative Assistant / Secretary
11.2015 - 07.2018
Job overview
- Processed and tracked incoming and outgoing mail, emails, and faxes
- Provided high-level administrative support to senior staff members, including managing calendars, scheduling appointments, and coordinating travel
- Answered and directed more than 30 incoming calls and responded to inquiries in a professional and timely manner
- Maintained and updated filing systems, databases, and records weekly
- Ordered office supplies and maintained inventory monthly
- Proficient in Microsoft Office Suite, Google Suite, and other office applications
- Skilled in the use of payroll software programs, including ADP and Quickbooks
Education
Valencia CollegeOrlando, FL
Associate of Science from Business Administration in Real Estate
08.2024
Skills
- Payment Processing
- Event Planning
- Records and Database Administration
- Property Tours and Inspections
- Maintenance Oversight
- Conflict Handling
- MS Office Suite
- Contract Negotiation
- Customer Service
- Professionalism
- Organization
- Interpersonal Skills
- Attention to detail
- Written and verbal communication
Certification
TC Operations Support & Services 8/22
TC Business Specialist 4/23
TC Business Operations 8/23
TC Real Estate Specialist 8/23
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Community Manager
Royal American Management
04.2023 - 08.2023
A/C Survey / Total Station Assistant
Armstrong Air & Electric
04.2022 - 08.2023
Shift Supervisor RX
CVS Pharmacy
10.2018 - 04.2023
Adminstrative Assistant / Secretary
Pepe's Transmission LLC
11.2015 - 07.2018
Valencia College
Associate of Science from Business Administration in Real Estate