Laura Valencia
Los Angeles,CA
Summary
Experienced healthcare professional with a BS in Hospital Administration and a strong background in hospice and administrative roles. Currently pursuing a cybersecurity certificate from Google to expand my skill set. Proven ability to manage multiple projects independently, excellent communication and interpersonal skills. My international exposure from studying abroad in the UK adds a unique perspective. Eager to apply my well-rounded expertise to contribute effectively to healthcare organizations
Overview
6
6
years of professional experience
1
1
Certification
Work History
House Manager
Ability Pathways Inc.
03.2022 - 12.2022
- Managed daily operations as the house manager, ensuring the well-being and safety of individuals with mental and physical disabilities, while fostering a supportive and home-like environment.
- Implemented and maintained efficient administrative systems, including record-keeping, scheduling, and communication protocols, improving overall organizational effectiveness.
- Collaborated with a diverse team of healthcare professionals, including nurses, therapists, and support staff, to coordinate and deliver personalized care plans for residents
- Implemented safety protocols and procedures, leading to a notable reduction in accidents and incidents, creating a safer environment for residents and staff.
Administrative Assistant
Monetary Gold
01.2021 - 01.2022
- Managed 4 phone lines and facilitated over 20+ calls per day with clients, vendors, and staff
- Provided administrative and clerical support via Microsoft Excel & Microsoft Word
- Coordinated pick-up and delivery of express mail services, unpacked inventory, and stocked supplies
- Smoothly managed day-to-day front desk operations
- Prepared communications, such as memos, emails, and invoices
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Administrative Assistant
Minute home Inc.
01.2017 - 01.2021
- Managed a team of 6-10 employees, overseeing their daily activities, providing guidance, and monitoring performance
- Contributed to the payroll process by accurately calculating and verifying employee hours and wages on a bi-weekly basis.
- Successfully oversaw and managed budgetary resources, optimizing resource allocation and ensuring cost-effective operations.
- Actively participated in ongoing professional development, staying up-to-date with industry trends and best practices to provide the highest level of care for residents
Education
University of Birmingham
Birmingham,UKBachelor of Science - Health Administration
California State University of Northridge
Northridge, CA08.2023
Associate of Science - Mathematics
Los Angeles Pierce College
Woodland Hills, CA06.2020
Skills
- Problem-solving skills
- Leadership experience
- Budget Administration
- Proficient in a wide range of Microsoft software
- Time Management
- Event Oversight
- Detail-Oriented
Languages
English
Spanish
Internship
Cancer Support Community Valley/Ventura/Santa Barbara - Summer 2023
Certification
- Google Cybersecurity Professional
- Ranked 7th in San Francisco Annual Escape from Alcatraz Aquathon
Timeline
House Manager
Ability Pathways Inc.
03.2022 - 12.2022
Administrative Assistant
Monetary Gold
01.2021 - 01.2022
Administrative Assistant
Minute home Inc.
01.2017 - 01.2021
University of Birmingham
Bachelor of Science - Health Administration
California State University of Northridge
Associate of Science - Mathematics
Los Angeles Pierce College
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