Laura Vargas
Dallas
Overview
7
7
years of professional experience
1
1
Certification
Work History
Finance Assistant
Five Star Chevy
Carrollton, TX
02.2021 - 11.2024
- Supported Finance Managers in finalizing vehicle sales by insuring all paperwork was accurate
- Assisted customers by answering any questions regarding paperwork.
- Assisted with signing customer contracts, miscellaneous documents and processed customers deposits as required.
- Conducted quarterly compliance audits to ensure safe guarding requirements were met.
- Provided cross departmental support as needed to maintain efficient operations.
- When needed provided Spanish–Language translation for customers.
Front Desk Receptionist
Five Star Chevy
Carrollton, TX
01.2019 - 02.2021
- Greeted and welcomed guests, providing a positive first impression of the company.
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals.
- Efficiently handled all incoming and outgoing mail, packages, and deliveries.
- Maintained cleanliness and organization of the front desk area at all times.
- Provided administrative support to various departments as needed, including data entry and filing.
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively.
Cashier
Dickey's Barbecue Pit
Carrollton, TX
06.2017 - 01.2019
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues.
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction.
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers.
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
Education
High school diploma -
Thomas Jefferson High School
07.2018
Skills
- Organizational skills
- Bilingual
- Customer service
- Phone etiquette
- Adaptability
Certification
IA American Training Institute
Finance and Insurance Professional
Languages
English
Spanish - Fluent
Bilingual
References
Available upon request
Timeline
Finance Assistant
Five Star Chevy
02.2021 - 11.2024
Front Desk Receptionist
Five Star Chevy
01.2019 - 02.2021
Cashier
Dickey's Barbecue Pit
06.2017 - 01.2019
High school diploma -
Thomas Jefferson High School