Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Laura Villa

Dallas,TX

Summary

Motivated Systems Engineer with hands-on experience in Azure cloud administration, PowerShell, and Terraform. Eager to expand skills in DevOps practices, CI/CD pipelines, and cloud-native tools while contributing to secure, reliable, and efficient systems. Known for being adaptable, collaborative, and committed to continuous learning to support both team goals and organizational initiatives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Systems Engineer III

GM Financial
07.2018 - Current
  • - Support and maintain critical business platforms, with focus on Azure cloud administration and Windows server infrastructure.
  • - Automate recurring server tasks using PowerShell and Bash, reducing manual effort and improving deployment consistency.
  • - Collaborate with application development teams to deploy and troubleshoot code in IIS, TIBCO, and JVM environments.
  • - Perform security hardening, patching, and compliance updates per corporate standards.
  • - Manage load balancing configurations, SSL certificates, and role-based access for critical applications.
  • - Conduct performance tuning, log analysis, and root cause investigations for incidents in production and non-production environments.
  • - Participate in on-call rotation for after-hours production support.
  • - Selected as a Tech Ambassador to represent GM Financial at major technology industry conferences, engaging with peers, learning emerging trends, and sharing insights with internal teams.

GRC Systems Administrator (RSA Archer)

GM Financial
05.2015 - 07.2018
  • - Managed RSA Archer platform configuration, data integrations, and security permissions for enterprise GRC solutions.
  • - Translated business requirements into technical configurations, ensuring data accuracy and compliance.

Archer Application Administrator & IT Production Management Intern

Santander Consumer USA
05.2013 - 04.2015
  • - Provided application administration, configuration, and support for Archer GRC and ServiceNow platforms.

Education

Bachelor's Degree - Computer Science

Texas Woman's University
Denton, TX

Associate of Science - Liberal Arts & Sciences

El Centro College
Dallas, TX

Skills

  • - DevOps & CI/CD: Azure DevOps, Git, Jenkins (basic)
  • - Automation & Scripting: PowerShell, Bash
  • - Infrastructure as Code: Terraform (HashiCorp Certified), basic ARM template knowledge
  • - Cloud Administration: Azure VMs, storage, RBAC, load balancing
  • - Containers: Basic Docker & Kubernetes (AKS) familiarity
  • - Networking & Security: TCP/IP, DNS, SSL/TLS
  • - Web/App Servers: IIS
  • - Monitoring & Troubleshooting: Log analysis, performance tuning, incident response

Certification

  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Fundamentals
  • HashiCorp Certified: Terraform Associate
  • ITIL Foundation Certificate in IT Service Management

LANGUAGES

- English - Advanced
- Spanish - Advanced

Timeline

Systems Engineer III

GM Financial
07.2018 - Current

GRC Systems Administrator (RSA Archer)

GM Financial
05.2015 - 07.2018

Archer Application Administrator & IT Production Management Intern

Santander Consumer USA
05.2013 - 04.2015

Bachelor's Degree - Computer Science

Texas Woman's University

Associate of Science - Liberal Arts & Sciences

El Centro College

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