Summary
Overview
Work History
Education
Skills
Timeline
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Laura Villalobos Salgado

Laura Villalobos Salgado

Summary

Dynamic Case Manager with proven success at Gina Corena & Associates, adept at managing high-volume personal injury cases. Bilingual communicator skilled in critical thinking and organization, ensuring clients receive timely updates and optimal medical care. Recognized for enhancing client satisfaction and streamlining case strategies to achieve favorable settlements.

Overview

11
11
years of professional experience

Work History

Case Manager

Gina Corena & Associates
09.2023 - 07.2025
  • Manage a high-volume caseload of pre-litigation personal injury cases.
  • Serve as the main point of contact for clients, keeping them informed of case progress.
  • Gather and review documentation including police reports, medical records, bills, and insurance information.
  • Coordinate medical treatment for clients and track their progress.
  • Assist attorneys with case strategy and settlement negotiations.

Tower Operations Supervisor

The Strat Hotel Casino & Tower
08.2014 - 07.2020
  • Oversee daily shift schedules, ensuring adequate staffing levels and coverage during peak hours.
  • Provide training, coaching, and performance evaluations for staff.
  • Ensure a high standard of guest service by interacting with guests and addressing concerns, questions, or complaints promptly and professionally.
  • Monitor the flow of guests at each attraction to optimize wait times, guest safety, and the overall experience.

Education

Las Vegas High School
Las Vegas, NV

Skills

  • Organization and multitasking
  • Time management
  • Critical thinking
  • Bilingual
  • Verbal and written communication

Timeline

Case Manager

Gina Corena & Associates
09.2023 - 07.2025

Tower Operations Supervisor

The Strat Hotel Casino & Tower
08.2014 - 07.2020

Las Vegas High School

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Laura Villalobos Salgado