Hard working, and punctual professional with adaptability, flexibility, and exceptional interpersonal skills. Proven ability to work effectively as part of a team, or self-sufficiently on assigned tasks.
Overview
9
9
years of professional experience
Work History
General Merchandise Expert
Target
Douglasville, GA
07.2021 - 07.2025
Assisted customers in selecting merchandise based on their individual needs and preferences.
Created product displays to maximize the visibility of inventory for customers.
Inspected incoming shipments for quality assurance.
Stocked shelves according to store requirements and planogram.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Provided customer service support by answering inquiries regarding products and services offered at the store.
Utilized a mobile POS system to elevate the shopper experience and manage inventory.
Managed Bullseye Playground Department.
Retail Sales Manager
Your CBD Store
Hiram, GA
09.2020 - 07.2021
Greeted guests promptly with a positive attitude, and asked open-ended questions to better understand their shopping needs.
Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
Provided in-depth information on product features so customers could make educated buying decisions.
Increased store sales by cross-selling complementary items.
Promote service and selling culture to exceed customer expectations and build loyal consumer relationships.
Used the Point of Sale register system to complete transactions.
Received shipments from vendors, and conducted regular inventory checks to ensure the accuracy of product counts.
Managed keyholder responsibilities.
Sales Associate
Arden’s Garden
Douglasville, GA
08.2016 - 12.2019
Greeted customers with a friendly demeanor in person or by phone, and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.
Handled customer complaints in a professional manner.
Built relationships with customers to encourage repeat business.
Used a point-of-sale system to complete transactions or returns.
Trained new team members in cash register operation, store cleanliness, stock procedures, and customer service.