Laura Vizcaino Perez
North Miami,FL
Summary
To obtain a challenging position in an environment where I can best demonstrate my skills, training, and education, while contributing to the success of the company. Acquiring 19 plus years of managerial practicum. My goals are to enhance communication, improve productivity, support, and manage change.
Overview
20
20
years of professional experience
Work History
Community Director
Bay Winds Apartments
FPI Management, LLC - Folsom CA
04.2022 - Current
- Maintain property rentals by advertising and filling vacancies; negotiation and enforcing leases; maintaining and securing premises
- Establish rental rate by surveying local rental rates, calculating overhead cost
- Accomplishing financial objectives by collecting rents, paying bills, forecasting requirements; preparing annual budget; scheduling expenditures
- Assisting with emergency response and evacuations with our local agencies
- Organize and facilitate crime watch meetings, qualify of life issues, and civic concerns
- Hiring employees or contractors as needed to maintain, repair, or improve property
- Evaluating employee performance and providing direction, correction, or additional training to enhance the employees job based knowledgeable and to reduce liability for the organization
- Maintain reported Risk Management Policies and Incident immediately upon occurrence and emergency contact information.
- Planned special events such as lotteries, dedications and project tours.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Contributed to successful hiring processes by vetting and interviewing applicants.
- Helped to establish community norms and ground rules for open communication and responsible conduct.
- Coordinated special meetings and events to inform and engage tenants, resulting in improved relations and housing satisfaction.
Community Manager
Baywinds Apartments
Cornerstone Residential Management, LLC - Miami FL
10.2008 - 04.2022
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Manager- Internal Promotion
Bay Winds Apartments
01.2005 - 01.2008
- Create monthly newsletters to ensure staff communicates with tenants in prompt and efficient manner
- Manage and resolve resident concerns
- Monitor renewals
- Distribute and follow-up on renewal notices
- Update availability report, process applications for approvals (i.e., credit check, rental history, etc.)
- Submit processed applications to the Community Manger for approval
- Follow up with applicant regarding status
- Utilize Yardi Voyager software for day-to-day management operations
- Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information
- Maintain and update insurance certificate files for all contractors performing work at the properties.
Leasing Specialist
Alhambra Cove Apartments
01.2004 - 01.2005
- Manage and resolve resident concerns
- Ensure apartment is ready for move in
- Consistency implements policies of the community
- Maintain and record daily inspections for the community
- General clerical assistance including answering phones, taking messages, managing work orders in Yardi, filling and ordering office supplies.
Education
Associate in Science - Business Administration
Miami Dade College
Miami, FL07.2016
Skills
- Planning & Organization
- Strategic Thinking
- Communication
- Leadership
- Analytical Thinking
- Teamwork & Cooperation
- Creative Thinking
- Budget Control
- Budget Administration
Affiliations
American Society of Notaries
Timeline
Community Director
Bay Winds Apartments
04.2022 - Current
Community Manager
Baywinds Apartments
10.2008 - 04.2022
Assistant Manager- Internal Promotion
Bay Winds Apartments
01.2005 - 01.2008
Leasing Specialist
Alhambra Cove Apartments
01.2004 - 01.2005
Associate in Science - Business Administration
Miami Dade College