Summary
Overview
Work History
Education
Timeline
Generic

Laura Waldron

Various
Framingham,MA

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.

Overview

14
14
years of professional experience

Work History

Autism Paraprofessional

We Rock The Spectrum
01.2024 - 06.2024
  • Developed strong rapport with students, fostering trust and facilitating effective communication between the student and staff members.
  • Facilitated peer interactions and group activities, encouraging socialization among autistic students.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Established clear expectations for behavior using consistent reinforcement strategies that fostered independence among autistic learners.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Front Desk Supervisor

Marriott
01.2022 - 03.2023
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Increased customer loyalty with exceptional communication skills and personalized service.

Admissions Coordinator

Recovery Centers Of America
09.2018 - 09.2021
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
  • Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
  • Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.

Receptionist

Recovery Centers Of America
01.2017 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.

Title 1 Assistant

Little Blue Elementary
09.2014 - 05.2016
  • Organized instructional materials, maintained accurate records, and ensured timely completion of administrative tasks related to student performance and program requirements.
  • Improved student reading skills by providing targeted support in phonics, vocabulary, and fluency development.
  • Collaborated with teachers and staff to develop effective intervention strategies for struggling students.
  • Promoted a growth mindset among students by encouraging perseverance through challenges while celebrating progress along the way.
  • Participated in professional development opportunities to stay current on best practices in education and enhance teaching skills further.
  • Supported students in achieving academic success through targeted one-on-one assistance and progress monitoring.
  • Assisted in monitoring student behavior and implementing effective classroom management strategies to maintain a positive learning environment.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Took part in professional development workshops to boost skills.
  • Provided essential support during standardized testing periods, including test preparation, proctoring, and data analysis to inform future instruction.

Manager Team Building Program/Ropes Course Facilitator

GAGE Gymnastics
09.2010 - 08.2014
  • Responsible for creation of team building programs including writing team building manuals
  • Supervised, trained and developed staff
  • Created a fun, safe environment for youth
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
  • Conducted regular performance evaluations and provided personalized coaching for staff development

Education

Bachelor of Arts - English

Bentley University
Waltham, MA
05.1993

Timeline

Autism Paraprofessional

We Rock The Spectrum
01.2024 - 06.2024

Front Desk Supervisor

Marriott
01.2022 - 03.2023

Admissions Coordinator

Recovery Centers Of America
09.2018 - 09.2021

Receptionist

Recovery Centers Of America
01.2017 - 09.2018

Title 1 Assistant

Little Blue Elementary
09.2014 - 05.2016

Manager Team Building Program/Ropes Course Facilitator

GAGE Gymnastics
09.2010 - 08.2014

Bachelor of Arts - English

Bentley University
Laura WaldronVarious