Laura Walsh
Cape Coral,FL
Summary
Experienced Facility Manager with 10 years of leadership in field and corporate-level teams. Proactive issue resolution and enforcement of safe practices. Skilled in preventive maintenance programs and special projects. Highly organized supply manager and analytical problem solver.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Facilities Manager
Heartland Dental
Effingham, IL
06.2023 - Current
- Point of contact for both office and region management
- Responsible for managing, planning, and organizing all building maintenance activities, including but not limited to HVAC, lighting, plumbing, electrical, landscaping, and landlord-related issues.
- Managed and coordinated the repair, maintenance, and installation of all regional facilities
- Ensured compliance with safety regulations and building codes
- Developed policies and procedures for maintaining regional facilities
- Organized regular inspections of regional facilities
- Partnering with Regional Managers and Directors to ensure facilities meet Heartland Dental Standards.
- Responsible for working with Regional Managers and Directors to work within prescribed budgets.
- Develop and maintain positive relationships with supported doctors and office teams.
- Responding to emergency situations and provide onsite supervision
- Manage and build relationships with external vendors and service providers.
- Inspecting supported offices to determine the needs for repairs and renovations.
- Supporting the special projects team on remodels, renovations, and expansions.
- Ensuring that supported offices meet government and environmental regulations, health and security standards
- Manages preventative maintenance programs for facilities and dental equipment
- Utilize computer maintenance management systems (CMMS), Service Channel.
- Work on special projects as assigned, monitored facility operations to identify areas needing improvement or corrective action.
Regional Facilities Manager
GoPuff
Philadelphia, PA
02.2022 - 03.2023
- Conducted meetings with staff to discuss operational issues
- Maintained records of repairs and maintenance activities
- Analyzed data related to costs of operating regional facilities
- Coordinated with external vendors for contracted services
- Provided guidance on budgeting for facility projects
- Implemented strategies for improving energy efficiency
- Ensured fire safety standards are met
- Responded quickly to emergency situations
- Maintained cleanliness and presentation standards
- Inspected equipment and facility grounds regularly
- Managed repair and maintenance requests
- Obtained competitive bids from contractors
- Assisted team in special projects and initiatives.
Facilities Manager
Sodexo
Chesterbrook, PA
04.2021 - 02.2022
- Supported Office Services for new clients
- Responsible for managing maintenance activities
- Responsible for vendor management
- Managed, hired, trained, and supervised staff
- Assisted acting Director in managing budgets
- Conducted daily and weekly inspections
- Evaluated facility operations and personnel
- Supervised staff of 2
- Managed maintenance activities
- Responsible for vendor management
- Assisted acting Director in managing budgets
- Conducted daily and weekly inspections
- Evaluated facility operations and personnel
- Led facility management staff in producing business plans
- Tracked and documented operational and financial records
- Investigated problems and determined appropriate remedies
- Responded to building emergencies
- Managed maintenance and repairs projects
- Oversaw emergency response situations
- Maintained cleanliness and presentation standards
- Inspected equipment and facility grounds regularly.
Facility Specialist
ULTA Beauty
Bolingbrook, IL
03.2019 - 01.2021
- Coached and educated store teams on Facility and Energy Management practices
- Oversaw specific trades across entire store portfolio
- Collaborated on facility/store issues with other departments
- Led facility management staff in producing business plans
- Tracked and documented operational and financial records
- Investigated problems and determined appropriate remedies
- Responded to building emergencies
- Managed maintenance and repairs projects
- Coached and educated store teams on Facility and Energy Management practices
- Oversaw specific trades across entire store portfolio
- Collaborated on facility/store issues with other departments
- Oversaw emergency response situations
- Maintained cleanliness and presentation standards
- Inspected equipment and facility grounds regularly.
Facilities Manager
Chicago Public Schools, SodexoMAGIC
Chicago, IL
08.2015 - 03.2019
- Developed departmental process improvement initiatives
- Coached and educated operations team on Facility and Energy Management programs
- Responsible for accounting responsibility within Facilities Department
- Advised and executed cost savings opportunities
- Liaison between organization and local, state, and federal authorities
- Responsible for managing multiple buildings
- Supervised account as manager
- Managed other managers, engineers, and custodial staff
- Managed payroll and time management
- Oversaw and coordinated projects
- Managed work orders and supply ordering
- Managed mechanicals
- Managed financials
- Managed payroll
- Experience Trainer for New Hires
- Responsible for client relations/engagement
- Managed QA and Safety lessons.
Education
Associate of Applied Science -
Prairie State Community College
Chicago Heights, IL01.2018
No Degree -
Kankakee Community College
Kankakee, IL01.2017
High School Diploma -
Victor J. Andrew High School
Tinley Park, IL06.1993
Skills
- Program Improvements
- Tenant Relations
- Professional Relationships
- Training Procedures
- Equipment Replacement
- Facility Operations
- Health and Safety Compliance
- Training Programs
- Operational Efficiency and Safety
- Supervision Abilities
- Corporate Branding Initiatives
- HVAC Systems
- Electrical Systems
- Emergency Preparedness
- Building Maintenance
- Supplier contracts management
- Operational efficiency and safety
- Performance Evaluation
- Equipment installations and maintenance
- Employee supervision and task delegation
- Employee Hiring
- Grounds management
- Personnel Oversight
Certification
- OHSA 10 Training, 3-8-2018
- CPR licensed, 3-8-2018
Membership
- ConnexFM member 2024
Timeline
Regional Facilities Manager
Heartland Dental
06.2023 - Current
Regional Facilities Manager
GoPuff
02.2022 - 03.2023
Facilities Manager
Sodexo
04.2021 - 02.2022
Facility Specialist
ULTA Beauty
03.2019 - 01.2021
Facilities Manager
Chicago Public Schools, SodexoMAGIC
08.2015 - 03.2019
Associate of Applied Science -
Prairie State Community College
No Degree -
Kankakee Community College
High School Diploma -
Victor J. Andrew High School
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