Summary
Overview
Work History
Education
Skills
Timeline
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Laura Walther

Stowe,PA

Summary

Accomplished Catering Manager with a proven track record at Compass Group Management, excelling in event planning proficiency and staff leadership. Enhanced client satisfaction through innovative menu development and impeccable food presentation, leading to memorable catering experiences. Expert in food safety, consistently exceeding performance standards and driving sales with creative catering packages. Ambitious Catering Manager with 25 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.

Overview

20
20
years of professional experience

Work History

Catering Manager

Compass Group Management
06.2022 - Current
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Designed catering packages to increase sales and customer experience.
  • Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.

Chef Manager

Brock & Company
01.2004 - 06.2022
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Pitched in to work line during busy periods or in place of sick employees.
  • Continuously updated knowledge of industry trends and incorporated innovative concepts into menu offerings, keeping clients engaged over time.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Introduced creative specials that catered to customer preferences, contributing to an increase in repeat business.
  • Consistently met budgetary goals by carefully monitoring expenses and adjusting menu pricing as needed.
  • Developed comprehensive menus with a focus on seasonal ingredients and regional flavors, resulting in a unique dining experience.
  • Effectively managed food allergen and cross-contamination concerns, ensuring the safety of patrons with dietary restrictions.
  • Monitored food production to verify quality and consistency.

Education

Master of Arts - Culinary Education

Johnson & Wales University
Providence, RI
05.1998

Bachelor of Arts - Business Management

Johnson & Wales University
Providence, RI
05.1996

Associate of Applied Science - Culinary Arts

Johnson & Wales University
Providence, RI
05.1994

Skills

  • Event planning proficiency
  • Staff Leadership
  • Food Safety
  • Menu development
  • Food presentation
  • ServSafe Food Manager

Timeline

Catering Manager

Compass Group Management
06.2022 - Current

Chef Manager

Brock & Company
01.2004 - 06.2022

Master of Arts - Culinary Education

Johnson & Wales University

Bachelor of Arts - Business Management

Johnson & Wales University

Associate of Applied Science - Culinary Arts

Johnson & Wales University

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Laura Walther